ICON Clinical Research Director, Bioanalytical Services in Whitesboro, New York

If you have experience providing full operational management of a bioanalytical laboratory and ensuring that all aspects of the laboratory are operating to appropriate standards, learn how you can play a key role as Director, of ICON’s bioanalytical lab which is dedicated to providing aanalytical testing services to meet the research and development challenges of the pharmaceutical and biotechnology industry.

  • About the Director, Bioanalytical Services role within ICON: *

The Director, Bioanalytical Services will have overall responsibility for the operational management and delivery of ICON bioanalytical laboratories and ensuring that all aspects of the laboratories at the site are operating to appropriate standards. This will include ensuring all equipment and instrumentation in the laboratory is operating to high standards and that the laboratories are appropriately staffed with relevant headcount and skillsets to deliver optimal service to our clients (both scientific, delivery and communication).

The Director, Bioanalytical Services will ensure that ICON’s laboratory staffs are providing an unrivalled level of customer service to our clients through proactive communication and interaction with our clients. To attend key client visits to the laboratories, or ensure appropriate delegate is in attendance to engage with clients on a scientific level and ensure delivery of high quality service to all clients on all studies in line with their specific requirements.

To work as part of the site management team working toward the maintenance, development and continued growth of a profitable bioanalytical group and to ensure appropriate metrics are identified and tracked in all laboratories which provide visibility into the underlying laboratory performance (including quality, capacity and client delivery metrics). Maintain up-to-date knowledge and analysis of the trends within the marketplace and work alongside business development and operations to win appropriate new business from new and existing clients and deliver defined revenue and profit targets as set out in budget and relevant forecasting cycles.

  • Benefits of working at ICON:*

We will provide our Director, Bioanalytical Services with the resources to be successful in supporting their line of business. In addition, we offer a strong benefits package that includes a comprehensive health plan, retirement plans, competitive pay, vacation, and an annual incentive plan to reward performance.

  • To succeed you will need:*

You will need A Ph.D. or MSc or equivalent in Chemistry, Biochemistry, or other Biological Science such as Biology, Molecular Biology, or Immunology. In depth proven (5-7 years) leadership experience working as part of a bioanalytical environment (or equivalent) where there was an emphasis on production of high quality results.* * Prior relevant (2-4 years) experience of working in a GLP/GC(L)P environment and managing GLP/GC(L)P audits of laboratory facilities.* * Prior relevant (2-4 years) experience in delivering client-focused service.* * In-depth understanding of the CRO or Pharma industry and proven management expertise.**

We invite you to review our opportunities at www.iconplc.com/careers.

  • What’s Next?*

Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.

  • ICON is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment*