Washington State Patrol Correctional Records Technician Lead in Washington

Job Title:

Correctional Records Technician Lead

Opening Date/Time:

Tue. 10/18/16 12:00 AM Pacific Time

Closing Date/Time:

Tue. 10/25/16 11:59 PM Pacific Time


$3,369.00 - $4,418.00 Monthly

Job Type: Full Time - Non-Permanent


Thurston County – Olympia, Washington


Washington State Patrol

Print Job Information




Supplemental Questions

This recruitment will be used to fill a non-permanent position.

This position is expected to continue for 6-12 months.

Are you looking for:

  • Excellent benefits?

  • Career growth opportunities?

  • Opportunities to impact your community?

  • A professional workplace that fosters respect, commitment and trust?

As an employee of the Washington State Patrol, you will be part of a team of dedicated professionals responsible for providing safety and security to the citizens of the State of Washington.

Troopers patrolling the highways are the most visible part of this agency. However, there are over 1,200 civilian employees who serve behind the scenes supporting the agency mission. To name just a few, we have:

  • 911 dispatchers who are the critical vital link between calls for assistance and emergency response;

  • Commercial Vehicle Enforcement Officers that work to inspect commercial vehicles to ensure safe and efficient travel on public highways;

  • Deputy State Fire Marshals who help prevent fires in homes and workplaces;

  • Forensic Scientists who process evidence that assists in prosecuting criminal cases;

  • Records staff that process criminal information to ensure crimes are reported accurately so that offenders do not end up working with vulnerable people.

  • Administrative staff who provide exceptional customer service and respond to information requests while ensuring the agency runs smoothly and efficiently.

    Apply today and join us in providing "Service with Humility"!


This position serves as a lead worker for nine correctional records staff. The incumbent is responsible for receiving electronic disposition entries into the Washington State Identification System (WASIS) criminal history database from court systems. The position uses available resources to research open dispositions to ensure complete and accurate criminal history record information (CHRI) for dissemination upon request to law enforcement, criminal justice agencies, public and private sector employers and the general public.


  • Apply special knowledge of statutes, policies, and procedures to evaluate, process, and disseminate complex/technical CHRI which includes arrest cards, dispositions, judgment and sentence documents, court orders and CHRI background requests from attorneys, prosecutors, criminal justice, state/federal agencies, and the private/public sector.

  • Create, inquire, update and process CHRI into the WASIS database from court dispositions, arrest cards, and other related documents.

  • Decipher, and apply over 2000 criminal charge codes along with related sentencing information and legal terminology. Maintain current knowledge of public disclosure and dissemination policies, criminal laws, Criminal Records Privacy Act, Child and Adult Abuse Information Act, federal laws, and other related Revised Codes of Washington (RCWs), Washington Administrative Codes (WACs) and Washington State Patrol (WSP) policies.

  • Provide operational guidance on the appropriate use of CHRI to update WASIS for the processing of CHRI and ultimately the dissemination of criminal history pursuant to RCW 10.97 to support the Section's product (RAPsheet).

  • Reviews the completed work of criminal history specialists and assists in their training.

  • Assists law enforcement agencies with criminal history related issues.

  • Performs advanced research to support accurate, and accessible criminal history.

  • Enters and finalizes the monthly statistical reports and verifies the quality and consistency of the CHRI.

  • Assume responsibility of the unit in the absence of the supervisor.

  • Utilize, update and maintain databases and programs used for processing of criminal history information: (WASIS, WATCH, CHIPS, SOR, Court Order, SCOMIS/DISCIS, FORS,OBTS, Live Scan, Access, Excel, etc.) and process legal documentation for creating and disseminating Records of Arrest and Prosecution sheets (RAPsheets).

  • Log statistical information, maintain and update procedure manuals and reference materials.



  • High school graduation, GED, or equivalent education.

  • Must maintain confidentiality.

  • Ability to operate computers: willing and able to operate and read computer monitors / terminals on a continuous basis.

  • Must satisfactorily complete a background investigation including polygraph examination due to the confidential nature of the work.

  • Demonstrated ability to effectively communicate with co-workers, the public and criminal justice agencies.

  • Ethics and Integrity - must earn the trust, respect and confidence of coworkers and customers through honesty, forthrightness, and professionalism.

  • Written communication - convey ideas and information using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader.

  • Flexibility - able to adapt to changing business needs, conditions and responsibilities.

  • Must meet productivity and accuracy standards, deadlines and work schedules.

  • Accountability: Accept personal responsibility for the quality and timeliness of work. Can be relied upon to achieve excellent results with little need for oversight.


  • Four years of experience maintaining or processing criminal history or offender records, such as legal files, property files, grievance files, administrative files, medical files, parole files, counselor or custody files, in a governmental law enforcement office, court setting, or an adult or juvenile correctional agency. College level course work in criminal justice, business administration, accounting, social science, or a related field will substitute for one year of experience.

  • Knowledge of criminal history document processing.

  • Ability to use WASIS: Demonstrate the ability to effectively enter data into the Washington State Identification System (WASIS) database, be able to locate and retrieve data.

  • Accuracy: Ability to process complex criminal history record information with a high degree of accuracy and meet or exceed 97%+ accuracy ratio.

  • Analytical Skills: Use criminal history date and information in a clear and rational thought process to assess and understand issues, evaluate options, form accurate conclusions and make decisions.

  • Customer service focus: Build and maintain internal and external customer satisfaction with the services offered by the unit.

  • Demonstrate computer / typing skills to include 10-key, electronic mail, display basic knowledge of excel spreadsheets for statistical reporting; demonstrate knowledge of word processing and typing.

  • Follow instructions: Willing and able to follow written and oral instructions.

  • Interpersonal Communication Skills: ability to build constructive working relationships characterized by a high level of acceptance, cooperation and respect.

  • Productivity: Produce quality, desired results in an efficient manner. Manage resources efficiently and meet productivity and accuracy standards, deadlines and work schedules.

  • Teamwork: Fulfill commitments to team members. Promote a friendly climate, good morale, and cooperation among team members. Put team success ahead of individual success. Ensure the practical needs of the team are met. Protect and promote the team's reputation. Take charge when necessary to facilitate an action or decision. Work closely with your co-workers to accomplish the goal of the day.

  • Workload Management: Effectively organize multiple assignments, sometimes involving competing priorities to produce work products that are accurate, thorough and on time.

  • Written Communication: Effectively convey ideas and information in writing using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader.

Supplemental Information:

The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The agency will verify this information and any untruthful or misleading answers will be cause for rejection of potential employment.

How to Apply:

Please complete the on-line application process at www.careers.wa.gov.

If you have questions regarding this announcement, please contact Darlonna Vaughan at (360) 704-2313 or darlonna.vaughan@wsp.wa.gov.


Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their Form DD214, or other verification of military service, that shows the type of military discharge. Typically this is found on the Member 4 version of the Form DD214. Please blackout any personally identifiable data such as social security numbers.

Note: Applicants claiming veteran's preference points must attach the documentation with each on-line application. If you do not provide appropriate documentation to qualify for these preference points, the points will not be awarded. Preference will not be granted until service documents are verified. Documents must be received by the closing date of the announcement.

For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

We thank you and are grateful for your service


For candidates that make it through the selection process, a background investigation and a polygraph exam will be required due to the nature and security requirements of the job. Applicants will be required to sign releases of information and shall not have access to any investigative materials or files. The Polygraph Examination (PE) and Background Investigation are part of the pre-employment selection process and are not a commitment to employment. The Washington State Patrol has strict guidelines relating, but not limited, to personal and employment characteristics, arrests, convictions, and illegal drug usage, etc. During the PE, candidates are required to sign an assessment sheet and participate in an oral interview process to verify the candidates' responses to the Personal Background Evaluation, the Personal History and Background Questionnaire, and a Pre-Employment Interview. Untruthful or misleading answers or omissions will be treated as a falsification which will be cause for rejection of potential employment.


Education verification is part of the selection process. If selected as a top candidate, position required and applicant specified education will be verified. Please do not send these transcripts at the time of application. If you are selected as a top candidate you will be contacted by the Human Resource Division and asked to provide transcripts at the appropriate time.


This position is in a collective bargaining unit and as a condition of employment you will be required to become a union member or pay a fee as outlined in the Master Agreement.


Persons with a disability, who need assistance in the application or assessment process, or those needing this announcement in an alternative format, may call (360) 704-2317. Applicants that are deaf or hard of hearing may call through the Washington Relay Service 7-1-1 or 1-800-833-6384.

The Washington State Patrol actively supports diversity in the workplace and is an Equal Opportunity Employer.