FCi Federal Support Services Supervisor III in Washington, District Of Columbia
Support Services Supervisor III Washington, D.C. FCi Federal is recruiting candidates for the position of Support Services Supervisor III, contingent upon award of contract. Essential Duties and Responsibilities (Day to day functions):**
Responsible for contractual performance and compliance of work completed by a group of between 11 - 20 direct staff
Manage processes outlined within contract and lead group of SCA staff
Develop performance and action plans that will be presented to internal senior leadership
Ability to successfully communicate with staff regarding complex process changes
Assist staff in everyday functions completed within department, i.e. making copies, completing delivery routes, etc.
Ability to successfully monitor time and attendance of all direct reports
Assist CD in the development of process improvements
Ensure completion of training program by all direct staff
Provide routine feedback to all staff and assist with on the job training to new employees
Monitor departmental and individual metrics
Successfully collaborate with CD/DCD and Human Capital to address employee concerns or performance issues
Assist with development and implementation of plans that monitor all routine maintenance activities that are done in accordance with client’s established standards
Ability to perform routine maintenance to government -provided equipment Minimum Experience, Education and Licensure:**
Four (4) years’ experience in a supervisory role on a SCA contract
Comprehensive knowledge of support services provided in a DOJ Mail and Facilities Environment which includes but not limited to: file management, methods utilized, and procedures.
Computer skills required: MS Office Suite skills
Ability to pass government background investigation and maintain clearance
Must be U.S. Citizen
Clean driving record with current driver’s license
Minimum Knowledge, Skills and Abilities:
Ability to work effectively and efficiently in a team environment and relate well to others
Ability to show initiative and commitment to the company’s goals
Ability to readily adapt to changing requirements
Strong commitment to performing and producing at the highest level of quality at all times
Ability to manage individual workflow effectively and improve processes when necessary
Ability to communicate clearly and effectively with coworkers both in written and verbal communications
Positive attitude focused on customer satisfaction Physical Requirements:**
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects and office equipment; use fingers and hands to type or write; reach with hands and arms; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to lift up to 60 lbs., bend, reach, carry, stoop, kneel, climb, etc.
- This position is performed in a mail operations environment.
FCi Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation or gender;status as a protected veteran, among other things, or status as a qualified individual with disability. We maintain a drug-free workplace and perform substance abuse testing.
Job Title: Support Services Supervisor III
Job Type: Full-Time
Location: Washington, DC