Nike Women's Product Lead Boston MA in United States

As our Nike Women’s Store Lead your mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting. Responsibilities Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales) Seek ongoing training and education to further develop expertise Assist Managers in conducting formal on boarding and training programs for associates Assist with loss prevention efforts by providing proactive customer service Assist in coordinating work of other associates (but not a formal supervisor) Keyholder responsibilities798273


Qualifications High school diploma or equivalent Bachelor's Degree 3 years retail experience Must be passionate about fitness, both as a sport and as a lifestyle/state of mind Must have experience being involved in the local fitness community-participation in and knowledge of local fitness trends Passion for serving her and athletes of all levels Commitment to delivering a premium consumer experience Ability to create enthusiasm and excitement for the power that fitness can play in everyone's life Familiarity with a variety of digital tools available to serve athletes (experience with Nike+ preferred) Strong understanding of social media channels Ability to communicate in English Basic computer skills, including Microsoft Office knowledge Must be able to work evenings, weekends and holidays as needed Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time