Fairmont Security Officer in United States
At Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.
Hotel Overview: * *
When you’re ready to escape to endless Pacific sunshine, world-class accommodations and impeccable service, look no further than San Diego’s premier resort: Fairmont Grand Del Mar. Whether you’re celebrating a special occasion or slipping away for the weekend, start planning your Grand Moment with our specials and packages.
Summary of Responsibilities:
Reporting to the Director of Security, responsibilities and essential job functions include but are not limited to the following:* *
Follow proper payroll procedures.
Actively participate in the day to day security operations of the property to ensure the safety and security of all guests, personnel and property.
Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation.
Handle and document guest and employee accidents, guest room lock problems, noise complaints, and any questionable individuals on the premises.
Assist disabled guests.
Implement all policies, procedures and instructions regarding security and safety.
Assist in implementing preventive safety and security programs.
Investigate crimes committed against the hotel, guests, and employees.
Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective, and write comprehensive reports.
Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
Remain informed of current Federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights.
Take an active role in the implementation of the hotel's fire plan including the General Communication Center, the Command Post, all technical equipment and the roles each employee/manager plays.
Assist in training related to the hotel's emergency procedures.
Control the key, lock system, alarm system, and fire protection system.
Make recommendations to the Director in security related matters.
Respond properly in any hotel emergency or safety situation.
Safety Inspections throughout the hotel.
Conduct V.I.P. escorts in a professional and courteous manner.
Monitor the Closed Circuit Television (CCTV), and if needed review the footage.
Other tasks or projects as assigned by hotel management and staff.
- High school or equivalent diploma required. College degree preferred. Reading, writing and oral proficiency in the English language.
- Experienced in CPR, AEDs, first aid, firefighting and crowd control.
- Previous experience in law enforcement, military; luxury hospitality security experience preferred. Must have knowledge of commonly-used concepts, practices, and procedures within the security/safety field.
- Excellent customer service skills.
- Experienced in the following computer programs: MS Outlook, MS Word, MS Excel, and have a basic understanding of computer operations.
- Must have the ability to drive company vehicles and golf carts.
- Must be open to a flexible schedule to include weekends and holidays.
- Must maintain a neat, clean, and well-groomed appearance per Fairmont Grand Del Mar grooming standards.
Physical Aspects of Position(include but are not limited to): * *
- A wide degree of creativity and latitude is expected and exceptional interpersonal skills are a must.
- Must be able to stand for long periods of time.
- Able to conduct traffic control in high traffic areas.
Visa Requirements: Must be eligible to work in U.S.
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visithttp://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Primary Location: United States-San Diego-Fairmont Grand Del Mar
Employee Status: Regular
Job Level: Colleague
Shift: Evening Job
Closing Date: Ongoing
Req ID: GDM00648