Jack Henry and Associates Salesforce.com Administrator in United States

Job Description


Jack Henry & Associates seeks a Salesforce.com Administrator to lead our sales teams into full deployment of Salesforce. Responsibilities include:

  • Maintaining system settings and data

  • Proactively providing reporting and dashboards for sales and executive management

  • Managing integrations of other systems into Salesforce

  • Developing documentation and conducting user training

This position will have a major impact on the productivity of our sales professionals, positively affecting their job satisfaction and company revenues.


  • Minimum of three years Salesforce.com Administration experience

  • Bachelor’s Degree


  • Certification in Salesforce.com Administration


  • Interacts with customers to gather system requirements.

  • Defines the system and functional requirements of the product.

  • Prepares business requirements and functional specifications.

  • Serves as a resource and/or participant in business process re-design activities. Assists the customer in determining if and how system enhancements may improve process flow and business function.

  • May perform application, system and regression tests.

  • Responsible for creating business requirements and system documentation, as well as contributing to end-user and project management documentation.

  • Works with quality assurance and programming teams to ensure changes are migrated into production correctly.

  • Interacts with technical teams to convey business requirements.

  • Works with industry research groups to prepare for product trends.

Equal Employment Opportunity

Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Females, minorities, veterans, and individuals with disabilities are encouraged to apply.