Best Buy Geek Squad Waterford HT Agent (V2 License required) in Trumbull, Connecticut


Job Title:

Geek Squad Waterford HT Agent (V2 License required)

Location Number:

001844-USO New York 5-Store

Job Description:

What does a Geek Squad Agent do?

Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad.

Geek Squad Agents travel to client’s home to perform delivery and basic installation of home theater/satellite/multi-room audio and computer products, provide technical advice and assistance to clients. Installation ranges from basic audio/video connectivity to assisting other agents in fishing wires through walls for advanced home theater installations. Geek Squad Agents may ride with other agents for two-person installations but ride alone on simpler jobs. All installation and computer repair service must meet the highest standards set forth by the Geek Squad while assuring a professional and safe working environment. Agents are expected to ask lifestyle questions while in the home, suggesting additional products and services to enhance the client’s experience. Agents must have strong customer service skills to act as a company representative in the client’s home and to act as a consultant in the store.

70% of your time you will:

  • Consult with customer to ensure expectations match their needs/wants.

  • Travel via company vehicle to customer’s home, performing basic delivery, setup, network and/or repair of consumer electronic products.

  • Consistently deliver on the promise of “Do it right, do it swiftly, and keep the customer informed.”

30% of your time you will:

  • Maintain skills required to perform basic consumer electronic integration work.

  • Maintain skills required for specialization in computing.

  • Actively seek opportunities to increase and leverage skills.

What are the Professional Requirements of a Geek Squad Agent?

Basic Requirements:

  • High school diploma or equivalent

  • 3 months experience in consumer electronics delivery, integration, network and/or repair

  • 3 months job related experience with in-home customer contact

  • 21 years of age or more

  • Current valid driver's license and a clear driving record

  • Lift or maneuver 75 lb. with or without reasonable accommodation and team lift up to 150 lb.

Preferred Requirements:

  • 6 months retail experience

  • 2 year associate degree or higher

  • Low-voltage license

  • Trade License

  • 1 year professional trade experience

Req #:


Address Line 1:

100 Hawley Lane







Job Level:

Entry Level

Employment Category:

Full Time


Geek Squad

About Us:

About Geek Squad

It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.

Best Buy Company and its Family of Brands

Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.

Additional Job Information:

What are my rewards and benefits?

Discover your career here! At Geek Squad and Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.

Job Search Categories:

Retail Jobs, Geek Squad