Mobile Mini, Inc. Branch Manager in Toronto, Ontario
Why Mobile Mini?
Mobile Mini, Inc. is an international provider of secure and patented portable storage solutions. We were founded in 1983. We have one vision: to be the company of choice for employees, customers and shareholders. We pay and promote our employees based on ability, not seniority. We exceed customer expectations through service, satisfaction and retention. We lead the industry and create shareholder value everyday.
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The primary focus of this position is to oversee and be responsible for the success of the operations, revenue and profitability functions of a specific branch and operations yards (if applicable). Focusing on safety, profitability and revenue, this role will lead the branch team and ensure the branch and operations yards meet all expectations.
Revenue, profitability and margin growth
Responsible to drive revenue growth and achieve maximum profitability within assigned branch territory through successful leadership and execution of all branch operation strategies
Manage P/L to meet or exceed plan
Develop plans and procedures with a focus on safety and profitability and will work with the Regional Manager to implement these plans
Work with Inside Sales Manager and Outside Sales Manager to support and coach sales representatives assigned to branch
Build and maintain key customer relationships and association memberships within the local market
Create culture of Safety First with daily focus on safety procedures and ensures all safety policies are being followed
Ensure branch meets all OSHA, DOT, state and local safety regulations
Identify opportunities for continual improvement and implement changes within the branch’s operations
Manage team of yard employees to ensure units and offices are quickly prepped and ready for rent or sale while maintaining Mobile Mini product quality standards
Oversee dispatch operations with optimal routing for on time deliveries, keeping pick-up status at or below company goal, maintaining delivery fleet and achieving trucking margins
Implement damage and repair procedures to achieve D&R revenue goals
Manage inventory count of units and offices in the yard and in the field to ensure all are accounted for
Address all customer needs and handle escalated customer concerns
Recruit, hire, manage, coach and evaluate branch team to ensure high performance and hold team accountable
Manage talent by developing employees for next level opportunities
Maintain overall people/staffing plan of the branch and operations yards for maximum efficiency
Responsible to consistently and effectively communicate Mobile Mini objectives to all branch employees
Other duties as assigned
Equipment Used and Responsibility:
Computer, telephone and electronic office equipment
MS Office Suite, salesforce.com, Result, Descartes and other sales and revenue tracking tools and databases
- Yes –Branch Employees (both direct and indirect reports)
Education and Experience:
Bachelor’s degree and 3 years of management experience (military leadership experience may substitute for management experience). If no bachelor’s degree, must have 5 years of operations management experience in leasing, industrial, construction or related industry
Experience managing P&L and proven track record of profitability and continuous improvement or experience developing and administering a balanced financial plan while overseeing a military operation
Possesses sound business acumen with demonstrated sense of urgency and ability to make quick business decisions
Experience in operations with knowledge of DOT, OSHA and state specific safety regulations preferred
Intermediate knowledge in MS Office Suite, including Excel
Ability to multi-task effectively
Strong analytical skills, organization and accuracy
Ability to communicate clearly: verbal and written
Valid driver’s license
Mobile Mini, and its companies are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Mobile Mini takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans.