HCA, Hospital Corporation of America Director Surgical Services - North Suburban Medical Center - Thornton, CO in Thornton, Colorado
Position Summary: The Surgical Services Director provides leadership through planning, organizing, coordinating, monitoring and evaluating the care provided for patients. Responsibilities include management of growth, finance, quality, human resource, ethical and operational functions of the department. Maintains 24 hour accountability for all operational aspects of the department. Mission/Vision/Values/Ethics: Actively communicates and supports the organization’s mission and goals and models organizational values and ethics. 1. Adheres to the hospital’s core values: Safety, Compassion, Integrity, Connection, Communication and Commitment. 2. Serves as a role model for staff by actively demonstrating behaviors consistent with the core values. 3. Behaves ethically and honestly, demonstrating alliance with the company’s code of conduct. Job Responsibilities & Job Knowledge: Meets the expectations and assumes accountability for all on-going job responsibilities. Balances unexpected tasks while performing on-going responsibilities under ordinary direction and minimal supervision. Current and proficient on job-related knowledge, skills, and industry changes. Demonstrates understanding of job relative to hospital operations. 1. Able to direct all daily departmental functions. 2. Builds a high performance culture. Coaches and develops employees, providing timely feedback, conveying expectations, and supporting development. 3. Builds organizational talent by attracting, retaining and developing talented individuals. 4. Engages employees by creating a work environment in which employees are compelled to commit to the organization and feel pride and ownership in their job. 5. Recognizes employee achievements and takes actions to demonstrate appreciation. 6. Demonstrates compelling communication by clearly conveying information and ensuring understanding. 7. Displays change leadership through recognition of opportunities, taking innovative approaches, and driving for improvement. 8. Demonstrates operational decision making by seeking and organizing information, analyzing data, gaining commitment and evaluating results. 9. Promotes growth by developing and implementing service line strategic plans in alliance with hospital plans. 10. Responds and adapts to changing expectations by altering goals and objectives, reprioritizing as necessary. 11. Follows policies and procedures related to the environment of care core competencies: Safety, Infection Control, Life Safety, Utilities, Medical Equipment, Emergency Preparedness, and Hazardous Materials. Accordingly, ensures that all materials/manuals (MSDS, policy, etc.) are current. 12. Assures appropriate skill mix and staffing levels in accordance with volume and acuity demands. 13. Assures competence of staff through verification of applicable licensure/certification, periodic education and training, and ongoing performance review. 14. Monitors clinical information/documentation to support the assessment, treatment, education, and continuity among health care providers and to enhance and improve individual and organizational performance in patient care. 15. Assumes responsibility for ongoing professional development. 16. Other duties as assigned. Fiscal Responsibility: Consistently, accurately and completely performs all job responsibilities. Efficiently demonstrates cost consciousness by organizing work processes within established guidelines and according to budgetary guidelines. 1. Drives efficiency by creating systems and implementing decisions that make effective use of organizational resources in order to enhance operational efficiency. 2. Allocates resources to support strategies. Uses appropriate delegation to promote accountability and achieve goals. 3. Demonstrates financial acumen by analyzing and integrating data when making decisions, as well as maintaining departmental budgetary and productivity targets. Customer Service: Assumes accountability for proactively identifying customer problems and request s for assistance. Consistently resolves customer issues to their satisfaction. 1. Cultivates strategic customer relationships by maintaining trust and taking action to meet needs and address concerns. 2. Facilitates departmental and hospital expectations for timeliness of service. 3. Holds staff and self accountable for creating positive experiences for our patients and physicians. 4. Serves as a liaison for surgeons, responding to requests in a timely manner and resolving issues as needed. Teamwork: Supports team objectives by focusing on team results, handling conflict in a positive manner, sharing information and resources and listening effectively to team members. Assumes accountability for personal contributions. 1. Interacts with fellow employees in a way that promotes a cooperative working environment. 2. Displays professional and courteous behavior toward peers. 3. Demonstrates a willingness to assist others as needed. Quality Improvement: Assesses current processes and generates new ideas for improvement while seeking to maintain productivity. Supports hospital Quality Initiatives. 1. Guides the development, implementation and evaluation of service line PI activities. 2. Maintains regulatory compliance within service lines, adhering to quality initiatives. 3. Assumes personal accountability for staff awareness and compliance with quality initiatives and regulatory compliance.
II. Position Requirements: A. Licensure/Certification/Registration: Current Registered Nurse license in the State of Colorado. Current BCLS certification.
B. Education: Graduate of an accredited school of nursing. Bachelor of Science in Nursing or Bachelors Degree in health related field required. If not present at time of hire, must be complete within 2 years of hire date. Masters in Nursing or related field preferred.
C. Experience: Minimum of 5 years relevant clinical experience required. Previous management experience preferred.
D. Knowledge/Skills/Abilities: Comprehensive knowledge of the practice and scope of nursing with the ability to plan and provide for delivery of nursing services. Ability to build a high performance culture by coaching and developing others. Ability to engage employees through communication skills and leadership. Ability to drive efficiencies within the unit through effective operational decision making. Ability to allocate resources to support strategies through empowerment, delegation and driving for results. Ability to drive profitability through financial acumen.
Title: Director Surgical Services - North Suburban Medical Center - Thornton, CO
Location: Colorado-Thornton-North Suburban Medical Center
Requisition ID: 03192-59035