MUFG Union Bank Third Party Manager, Vice President in Tempe, Arizona

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*/Job Summary:


Responsible for the ongoing management of assigned third party relationships for relevant business unit or division of business unit. Engages in the initial risk assessment for new relationships and is responsible for the onboarding and ongoing risk management, analysis, and reporting on those relationships. Third party relationship portfolio includes medium and high/critical risk relationships.

*/Major Responsibilities:


Third Party Performance Management:

  • Manage a rigorous schedule of third party assessments (including initial drafts, in partnership with contract managers) and ensure a summary opinion regarding the nature of third party performance is rendered and supported, along with the identification of any critical third party risk issues. Gathering data and documentation necessary to complete the Third Party Scorecard.

  • Planning and facilitating Third Party Performance Review meetings with Third Party and internal stakeholders, taking all meeting minutes and managing any follow up activities relevant to Third Party Performance. In the event of a Third Party performance issue additional Third Party Improvement plans or exit activities will be required.

  • Facilitate the escalation of high risk Third Party incidents or perpetual performance failures to the appropriate executive levels and or executive committees.

Due diligence:

  • Document, review, research, and gathering content and information on behalf of profiling the scope of services and inherent risks of the vendor. Completing Third Party Risk Assessments of designated vendors (both short and long versions depending on the risk of the supplier).

  • Interfacing with the VRMS. Reviewing and acting on reporting provided by the VRA team.

  • On Going Monitoring documentation review, research, content gathering and document creation.

  • Issue documentation, research, review and reporting including collaboration with Third Parties and Third Party Management stakeholders to resolve any deficiencies identified in the TPRM process.

  • Prepare and analyze third party risk reporting and program exceptions for management.

  • Support the preparation of regulatory deliverables on behalf of management with all relevant regulatory agencies.

  • Maintains current working knowledge of regulatory requirements, Bank’s Third Party Risk framework, and relevant risk management policies and procedures by attending required training offered by Third Party Risk Management Office.

  • Ensures compliance with the Bank's Third Party Risk Management objectives.

  • Maintains all files and records relating to vendor activities and maintains a current list of vendor contacts for timely resolution of issues.

  • Typically requires Bachelor’s degree or equivalent plus 7 years Third Party Management or Contract Management or Business Analyst experience, preferably in relevant line of business

  • Experience managing complex and dynamic Third Party relationships

  • Domain experience in relevant business line

  • Knowledge of various regulatory bodies and guidance governing and monitoring the financial services industry

  • Experience and poise negotiating complex and dynamic Master Service Agreements and Statements of Work with strict enforceable terms and conditions and service level agreements

  • Strong analytical mindset, able to manage risks both at the micro and macro levels

  • An innate ability to identify issues and work them to closure, including remediation and escalation where appropriate

  • Strong communication skills

  • Discretion and diplomacy when dealing with sensitive issues

  • Organizational skills and ability to prioritize

  • Desire and talent for building and maintaining relationships

  • A commitment to protect the bank from all risk exposure

  • Successful background reviewing complex data and drawing appropriate conclusions

  • Experience working across a diverse set of stakeholders with positive results

  • Outsourcing Industry Certifications, preferred

  • Advanced experience with MS Office, Archer, Selectica, Ariba, Sharepoint, and FileNet systems, preferred

Job: *Risk & Compliance

Title: Third Party Manager, Vice President

Location: ARIZONA-Tempe

Requisition ID: 10010262-WD