Marvell Senior Field Applications Engineer in Shenzhen, China
Responsibility: FAE will assist the customer to understand and use Marvell storage devices in their products; with the goal to ultimately ensures successful production of customer drives using Marvell products. Typical activities include the following:
Onsite customer support.
Teach customers usage of Marvell SSD controllers.
Help customer review/debug firmware to support Marvell SSD controllers.
Support customer meetings and manage closure of action items.
Become the central liaison between customer and Marvell design team: clearly understand and explain customer issues and requests to Marvell support team.
Debug issues on the bench or customer site for host/drive compatibility issues.
Create problem report and present to customers.
Collect feature requests from customers to design team to improve product.
Conducting tests and documenting results as required
Understanding of Embedded System Design and Firmware Development.
Serial ATA Interface and PHY.
PCIe interface. NVMe. eMMC.
NAND technology and interfaces.
Direct customer management experience
Knowledge of SSD system requirements, customers, operation, and hands-on PC, MAC or server systems debug skills.
Understanding of key HW and SW trends within the Client or Server industry including form factors, power, performance, software applications preferred.
General knowledge about ASIC design and manufacturing flow.
Job: *Engineering - Software
Title: Senior Field Applications Engineer
Requisition ID: 15-16209