City of Santa Monica Technology Project Manager in Santa Monica, California
Plans, manages and administers the design and implementation of complex automated information systems projects for the Big Blue Bus. Supervises and manages the work of the Systems Analyst and Systems Analysts Transit Systems on all technology projects for the Department.
Manages the administration of transit technology projects.
Responsible for the design, implementation and upgrades of all transit technology projects.
Manages the technical aspects of software systems and wireless communication systems that support transit technology, which includes planning, coordinating and performing installations, troubleshooting and maintenance on hardware and software applications for Big Blue Bus vehicles and transit facilities.
Supervises, trains and evaluates subordinate staff. Selects, assigns and schedules staff. Administers appropriate disciplinary processes in accordance with policies and procedures.
Implements, administers and manages various transit technology systems projects, e.g., Radio Systems, Automated Fleet Management Systems, Fixed Planning and Scheduling Systems, Integrated Operations and Workforce Management System, Automated Transit Fare Collection System, Enterprise Asset Management System, NextBus Real Time Arrival System, Computer Aided Dispatch Systems, the General Transit Feed Specification (GTFS) Data Creation and Dissemination, the National Transit Database Ridership Reporting System and other advanced transit information systems.
Analyzes and manages transit software processes, reporting requirements and technical functionality within transit systems to develop recommendations and implement improvements to policies, procedures and practices.
Maintains and enforces standards, policies and procedures for transit systems, systems operations, and data security.
Prepares and reviews comprehensive reports and requests for proposals. Prepares and reviews contracts for the purchase of software/hardware systems; and confers and collaborates with the City Attorney's Office, vendors and end users to negotiate and administer contracts, product pricing and related vendor services. Manages technology related contracts.
Serves as the liaison between vendors/consultants, the Big Blue Bus and Information Systems regarding technical aspects of transit systems; for example, organizes and manages test teams and develops implementation schedules to test new and modified programs, custom changes and updates.
Manages the configuration, maintenance and coordination of databases updates, vehicle information systems and related hardware and software systems. Troubleshoots and resolves database and system problems.
Responsible for coordination of Federal Communications Commission (FCC) licensing, configuration, allocation, and assignment of radio frequencies to user departments and subscribers.
Updates and assists in the development of internet and intranet sites, including a transit trip planning system, to facilitate the exchange of information with the public and the transit scheduling and operator management systems.
Prepares systems documentation, computer training materials and user manuals.
Coordinates and monitors technical support and training to end-users. Organizes and evaluates effectiveness of user training.
Serves as the project system administrator for assigned applications and program activities.
Coordinates and attends various operational and planning committee meetings.
Keeps abreast of developments in transportation technology, best practices, laws, policies and statues, and makes recommendations for hardware and software to ensure compliance.
Conducts short and long range strategic planning for the development, maintenance and improvement of computer and communications technologies used for Big Blue Bus.
Facilitates the work of Big Blue Bus staff related to the implementation, testing, upgrading and on-going operations of transit technologies and systems.
Performs other related duties, as assigned.
Knowledge, Ability and Skills:
Project management principles and practices. Principles, techniques and methods of technology projects. Principles and practices of contract administration. LAN/WAN networks using Active Directory, TCP/IP and Microsoft operating systems at multiple sites. Systems analysis methods, procedures and practices. System design, development, and documentation techniques. Systems administration, systems and data analysis. Computer operations and software diagnostic techniques. Database access tools including Structured Query Language (SQL). SQL Server reporting services. Relational databases and database maintenance. Windows desktop and server operating systems. Policies, procedures, rules, regulations, techniques and general practices required to properly administer technology services and systems. Applicable Federal Communications Commission rules and regulations. Principles, practices and techniques of staff training and supervision. Staff development principles and strategies. Technical support techniques. Effective customer service techniques.
Analyze problems, identify alternatives, and implement solutions. Supervise, review and evaluate employees' job performance. Communicate clearly and effectively, both orally and in writing. Prepare and maintain accurate, clear and concise records and reports. Exercise good judgment and reasoning, making sound decisions using all available information. Effectively supervise, organize and review the work of subordinates. Ensure all tasks and requirements are accomplished in a timely manner. Interpret, apply and communicate policies and procedures. Prepare and maintain accurate and complete records and reports. Keep abreast of new transit technologies. Work closely with other transit agencies and organizations. Establish and maintain effective and cooperative working relationships with City employees, consultants, vendors, outside agencies and the general public. Provide effective customer service.
Project management and implementation of information and communication systems. Software systems configuration, maintenance and problem resolution. Installing hardware and software components and editing configuration data files to implement client server and web based systems. The use of a personal computer and applicable software applications.
Education, Training and Experience:
Graduation from an accredited college or university with a Bachelor's degree in Computer Science, Management, Information Systems or a closely related field.
Four years of recent, increasingly responsible paid work experience managing large scale technology projects which includes performing systems analysis, implementing and maintaining software systems and relational databases, evaluating and overseeing vendor/consultant services. One year of the recent, paid work experience implementing and supporting automated transit information and management systems is desirable. At least two years of the recent, paid work experience must have included supervisory or lead responsibilities.
Licenses and Certificates: Possession of a valid Class C driver license.
HOW TO APPLY: Applicants must file a clear, concise and complete City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. Postmarks will notbe accepted.
_NOTE: You must submit a copy of your college level transcripts or diploma with your application to qualify for the position based on the educational requirement. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts.**All materials must be received in the Human Resources Department no later than close of business on the application closing date. . You may upload a copy of your college diploma or transcripts to your electronic application, or send a scanned copy of your college diploma or transcripts firstname.lastname@example.org, or fax a copy to Rosie Cruz at (310) 656-5705. Failure to do so will result in your application being disqualified.*_
SELECTION PROCESS:All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.Testing will consist of the following:
Technical/Oral Interview: 100%
BACKGROUND INVESTIGATIONS*:* Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.
NOTE*:* If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.
Job Title: Technology Project Manager
Closing Date/Time: Thu. 11/10/16 5:30 PM Pacific Time
Salary: $55.43 - $68.43 Hourly $4,434.00 - $5,474.31 Biweekly $9,607.00 - $11,861.00 Monthly $115,284.00 - $142,332.00 Annually
Job Type: Full-Time Regular
Location: City of Santa Monica, California