MUFG Union Bank Unsecured Consumer Lending Portfolio Risk Manager, Director in San Francisco, California

/ Join a financial group that’s as committed to your future as you are. At MUFG, we share a vision for our future, we share our successes, and we strive to bring out the best in each other in everything we do. Our 14,000 diverse colleagues are connected by a common ambition to create change for the better—from forging more dynamic career paths, to driving progress in our communities, to continuously reshaping the standards of global financial services. Positive impact starts here; see the change you can make as we strive to become the world’s most trusted financial group. /

Job Summary

The Director, Unsecured Consumer Lending Portfolio Risk Manager reports to the Unsecured Lending Senior Risk Manager and is responsible for holistic management and oversight of credit strategies related to credit risk management of consumer and small business accounts in MUFG Union Bank’s (MUB) Retail Banking credit card portfolio and unsecured loan and line portfolios. The role will work closely with business unit management and third party service providers in the development and execution of strategies that effectively balance risk and opportunity within the bank’s stated risk appetite.


  • Develop and maintain risk strategies that help drive soundness, profitability and growth in the credit card portfolio, including authorizations, re-issue, delinquency/collections, and line management strategies.

  • Build, test and monitor champion/challenger strategies that drive continuous improvement in portfolio quality

  • Oversee credit / behavior scorecard development and periodic monitoring and validation. Set appropriate score cutoffs

  • Lead periodic credit risk meetings with internal partners and third parties.

  • Perform detailed monitoring and reporting, both periodic and adhoc, to efficiently and effectively provide insight into performance of credit strategies, and to identify unique risks and opportunities within the overall unsecured lending business.

  • Identify and monitor relevant economic metrics that impact lending quality and adjust strategy as necessary.

  • Support credit risk strategies within account retention, balance build, line increase or other marketing programs

  • Develop thorough, concise and data-driven business cases to support changes in strategy

  • Design, build and maintain a risk control framework to track portfolio performance and trends against key metrics and risk indicators including reports that compare MUB portfolio performance against industry and peer benchmarks

  • Develop and present risk assessments and key reporting highlights to the Retail Banking Risk Committee.

  • Prepare written documentation in support of audit or regulatory exams.

  • Support audit and regulatory reporting requirements including data extraction, report creation and research.


  • Bachelor degree and 7 years’ of financial services experience

  • Analytical and modeling experience in credit card services, including portfolio management and collections strategies.

  • Significant experience using SAS, R, SPSS, or other similar data analytics packages

  • Experience in TRIAD or Adaptive control strategy management preferred.

  • Expert knowledge of MS Excel and significant experience using all MS office applications

  • Experience in general data management is preferred

  • Requires excellent written and verbal communication skills.

  • Experienced in developing and presenting recommendations to senior management and executive committees

/ We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. /

Job: *Risk & Compliance

Title: Unsecured Consumer Lending Portfolio Risk Manager, Director

Location: CALIFORNIA-San Francisco

Requisition ID: 10008710-WD