Trifacta Sales Operations in San Francisco, California
Be a part of a fast paced, exciting work environment in a premier software startup, whose founders and technical advisors include global leaders in data science, interaction design, and big data. We are looking for someone who is as passionate about big data as we are, and wants to work in a small company environment with big aspirations. Due to the nature of a startup, this role will include cross-functional engagement with marketing to provide rich experience within the sales organization.
Job title (Manager/Director) will be commensurate with level of experience.
About Us: Trifacta, the leading data wrangling solution for exploratory analytics, significantly enhances the value of an enterprise’s big data by enabling users to easily transform and enrich raw, complex data into clean and structured formats for analysis. Leveraging decades of innovative work in human-computer interaction, scalable data management and machine learning, Trifacta’s unique technology creates a partnership between user and machine, with each side learning from the other and becoming smarter with experience. Trifacta is backed by Accel Partners, Greylock Partners, and Ignition Partners and is headquartered in San Francisco.
Responsibilities: • Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. Responsible for ongoing maintenance of the model. • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning/forecasting efforts. • Proactively analyzes sales metrics (Lead to Opp, Opp to Close, ASP, Win Rate, etc) to alert Sales Mgmt of actions needed. • Proactively identifies opportunities for sales process improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement. • Supports the equitable assignment of Salesforce quotas and ensures quotas are optimally allocated to all sales channels and resources. Defines & manages territories through metrics, drives territory management and split policies. • Works to ensure all sales organization objectives are assigned in a timely fashion. • Coordinates training delivery to sales, sales management, and sales support personnel. • Coordinates Quarterly Business Review meetings. • Provide input to senior leadership in the development and administration of sales incentive compensation programs. When required, help arbitrate or clarify the application of sales compensation program policies and procedures.
Metrics, Reporting, and Analytics
• Own sales analytics and reporting. This will include the creation of dashboards and reports to measure end to end go-to-market effectiveness across channels. • Building and improving the sales reporting and analysis processes, with the goal of demonstrating marketing’s impact on bookings, and to provide insight for future optimization. • Partnering with the Marketing organization to calculate the return on investment for marketing campaigns, including analyzing marketing metrics to identify cause-effect relationships between marketing actions and sales outcomes.
Process and Technology
• Develop deep understanding for the reporting and system needs of sales and marketing teams and ensure infrastructure supports these needs. • Own our sales technology infrastructure including vendor selection and roadmap development. Coordinate with IT, engineering/product, sales, finance, and vendor partners to support the needs of the business. • Project manage sales and marketing technology initiatives, and ensure they are executed as designed, on time and within budget to optimize data and best practices. • Own and administer Salesforce.com including training new marketing and sales team members as required. • Be the go to thought leader on new and emerging sales technologies, evaluating new tools to improve day-to-day productivity and efficiency of the sales and marketing organizations. • Be an internal power data wrangler and evangelist of Trifacta. • Planning and executing strategies to improve the cleanliness, and account and contact coverage of the marketing database, including developing and maintaining the marketing database health scorecard. • Ensure data integrity and accuracy across all systems and develop processes that best support business needs.
Requirements: • B.S./B.A. degree • Prior experience with sales or marketing operations; both preferred • Track record of successful project management and partnership with cross-functional teams • Excellent written and verbal communication skills • Excellent team work and interpersonal skills • Ability to prioritize and execute a large range of tasks • Ability to keep up with a fast paced, rapidly changing work environment • Creative thinker with strong analytical background • Proficiency in Word, Excel, and PowerPoint • Prior experience with web-based applications and light HTML/CSS preferred