MUFG Union Bank Corporate Banking Operations Specialist (Bilingual Japanese/English Required) in San Francisco, California

Join a financial group that’s as committed to your future as you are. At MUFG, we share a vision for our future, we share our successes, and we strive to bring out the best in each other in everything we do. Our 14,000 diverse colleagues are connected by a common ambition to create change for the better—from forging more dynamic career paths, to driving progress in our communities, to continuously reshaping the standards of global financial services. Positive impact starts here; see the change you can make as we strive to become the world’s most trusted financial group.

Utilize knowledge of bank policies, procedures and accounting principles to ensure timely and accurate processing of new/renewal loan transactions via direct communication/negotiation with customers and accurate instructions to Administration Group.

Major Responsibilities:

  • Interact with customers in the CUSTOMER FIRST way to facilitate the processing of all bank documents submitted in alignment with business transactions completed in compliance with department’s procedure.

  • Utilize Japanese communication skill to follow up with customers including the Parent Co. in Japan.

  • Facilitate accurate record keeping, approvals of all documentation and ensure the appropriate dissemination of relevant documentation to necessary departments.

  • Coordinate customer’s requests to have accounts opened, title change, address changes and account closures timely and accurately.

  • Create profiles for new customers and update existing profiles accordingly.

  • Recommend ways in which to improve and streamline workflow which will generate higher level of customer satisfaction.

  • Provide detailed feedback to appropriate parties utilizing communication skills related to customers business or suspicious activities.

  • Support other sections within the department and perform general office duties as needed.

  • 2-3 years of work experience in financial industry is strongly preferred.

  • Basic knowledge of business and finance practices, international banking transactions, lending regulations & procedures, and marketing strategies strongly preferred.

  • Bilingual capability in Japanese and English with excellent communication skills is required.

  • Basic knowledge of accounting principles, strong computer skills a(Excel, Word, Outlook, PowerPoint) and problem solving skills are required.

  • Associate degree or equivalent work experience required. Bachelor’s degree preferred.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Job: *Operations

Title: Corporate Banking Operations Specialist (Bilingual Japanese/English Required)

Location: CALIFORNIA-San Francisco

Requisition ID: 10010418-WD