California State University San Bernardino Student Services Professional II / CSBS - Dean's Office in San Bernardino, California


Employment Status: Full-time, Probationary position.

Work Schedule: To Be Determined. Incumbent will be expected to work evenings and weekends on occasion.

First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning August 31, 2016.

Current employees will be given preferred consideration.

Typical Activities

Under general supervision of the Assistant Dean of the College of Social and Behavioral Sciences, the incumbent will perform academic advising with both matriculated and prospective students both regular and international. The incumbent will provide support in the area of student recruitment by tabling, making presentations, and attending various events for the college. The incumbent will meet with students to prepare academic plans, answer degree related questions, and make referrals to other campus resources to students on a day to day basis, in person, on the telephone, and via email.

The incumbent will provide academic advising to special student groups including but not limited to Four Year Pledge, Satisfactory Academic Progress, Probationary, ROTC, and President's Academic Scholars. Incumbent will collaborate and involve faculty and other staff with programming efforts and work with a number of organizations on and off campus to meet programming needs. Incumbent will provide support for workshops and training including but not limited to Peer Mentors, current and prospective students, and others as needed. The incumbent will assist in the collection, organization, creation and submission of quarterly and annual reports summarizing programming efforts that include data and recommendations and any other ad hoc reports requested.

Minimum Qualifications


  • Applicants must possess the equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field along with the equivalent to two years of professional experience in one of the student services program areas or in a related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge:

  • Applicants must possess a working knowledge of the methods and problems of organization and program management; research and interviewing techniques; principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned; and the basic principles, practices and major trends in the Student Services field to which assigned. Abilities/Skills:

  • The ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation.

  • The skills to interpret and apply program rules and regulations.
  • The applicant must have the skills to gather and analyze data.
  • The Ability to reason logically, draw valid conclusions and make appropriate recommendations.
  • The skills to present clear and concise information orally and in written reports.
  • The ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

Job Type: Full-Time

Job Number: 2016-00561

Department: Academic Affairs

Closing: Continuous

Agency: California State University, San Bernardino

Address: 5500 University Parkway San Bernardino, California, 92407.

Phone: (909) 537-5138


Salary: $44,952.00 - $63,900.00 Annually

Location: San Bernardino, CA