California State University San Bernardino Administrative Support Coordinator I / Educational Opportunity Program (EOP) in San Bernardino, California


*Status: * Full-time, "non-exempt" position.

*Work Schedule: *Monday through Friday, 8:00 a.m.–4:30 p.m., with some evening and weekend work. The work schedule for this position during the summer months is Monday through Thursday from 7:00 a.m. - 5:00 p.m.

First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning September 7,2016.

Current employees will be given preferred consideration.

Typical Activities

Under the general supervision of the EOP Director, the incumbent will serve as an EOP Administrative Support Coordinator and perform a variety of general office functions. The primary duties of the incumbent will be to process EOP student applications, enter data in the department database, create ad hoc reports for department and maintain EOP student records for annual admissions cycle. The incumbent will be responsible for maintaining confidentiality of student records. The incumbent creates Excel spreadsheets with specific formulas for reporting purposes. The incumbent assesses and provides input to the development of new queries related to EOP admissions. The incumbent provides input on annual EOP Admissions Report provided to the director and consults with other on campus departments to interpret policy and procedures that may impact students' admissions eligibility.

The incumbent will also conduct reviews of applicant files to determine status of EOP admission, and determines each applicant's ELM/EPT status and identifies exemptions. The incumbent responds to student and staff email inquiries regarding EOP application process. The incumbent is responsible for assisting in the coordination of EOP new student orientations scheduling conference rooms and preparing materials. In addition, the incumbent will receive, screen, and distribute mail, assemble and prepare materials for distribution; perform routine typing; answer telephones, convert inactive files to imager as needed. The incumbent will schedule meetings, student appointments, and advisement sessions; will route calls and visitors to the appropriate staff members; and provide information to students, staff members, and the public. The incumbent will set priorities regularly and manage multiple work priorities to meet deadlines. Incumbent may perform other administrative duties as assigned.

Minimum Qualifications


  • Applicant must possess the equivalent to three years of experience in general office work Knowledge:

  • Applicants must have a thorough knowledge of office methods, procedures, and practices

  • Applicant must have thorough knowledge of English, grammar, spelling and punctuation.
  • Applicant must be fluent in MS Word and programs such as Excel, PowerPoint and Publisher. Abilities/Skills:

  • Applicant must have the ability to learn, interpret, and apply a variety of complex policies and procedures.

  • Applicant must be able to perform standard arithmetic functions of a transactional nature, including tracking and comparing lists.
  • Applicant must have active problem solving skills, along with effective interpersonal skills.
  • Applicant must have the ability to plan and organize.
  • Applicant must also have the ability to handle a multi-line telephone system.
  • Applicant must possess the ability to establish and maintain cooperative working relationships with diverse groups and demonstrate competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions to students, staff, the public and other campus employees. Preferred:

  • Experience working with programs that serve historically low-income, first generation college students and knowledge of the Educational Opportunity Program admissions.

  • The ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions.
  • A general knowledge of applicable university infrastructure, policies and procedures and experience and knowledge in working with databases, FileMaker Pro, PeopleSoft, Access and FoxPro systems.
  • Bilingual. Other:

  • Early morning, evening or weekend hours may be required, as needed to travel, participate in program events/activities. Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

Job Type: Full-Time

Job Number: 2016-00609

Department: Academic Affairs

Closing: Continuous

Agency: California State University, San Bernardino

Address: 5500 University Parkway San Bernardino, California, 92407.

Phone: (909) 537-5138


Salary: $34,152.00 - $55,428.00 Annually

Location: San Bernardino, CA