BJC Healthcare Volunteers Manager in Saint Louis, Missouri

Your Career. Made Better.

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

The Volunteer Services Department's objective is to provide compassionate care and assistance to the patients, families, visitors and staff in order to enhance the experience of everyone who walks through the doors of Barnes-Jewish Hospital. Volunteer Services is responsible for determining the needs of each department, filling those needs while providing a challenging and meaningful experience for those who donate their time here. Volunteers are screened, interviewed, oriented and trained to follow Barnes-Jewish, BJC and Joint Commission regulations.

Join Us!

Role Purpose

Coordinates and oversees the volunteer program at healthcare facility. Ensures adequate numbers of qualified volunteers to meet the hospital's needs . Participates in strategic planning and manages operational/capital budgets. Oversees the recruitment, selection, orientation, recognition and retention of all new volunteers. Ensures compliance with all local, state and national regulations. Serves as a liaison between hospital, community organizations, and corporations for recruitment of volunteers.


  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.

  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.

  • Coordinates and manages volunteer service operations, systems and processes.

  • Assists with establishing and implementing departmental goals, objectives, policies and operating procedures.

  • Establishes standards to effectively review and maintain accountability standards as described within the performance contracts.

  • Consults with departments in developing service descriptions for volunteers.

  • Directs and participates in a variety of hospital sponsored programs.

Minimum Requirements


  • Bachelor's Degree

    • Business


  • 2-5 years

Supervisor Experience

  • 2-5 years

Preferred Requirements

Licenses & Certifications

  • CAVS

Benefits Statement

Note: not all benefits apply to all openings

  • Comprehensive medical, dental, life insurance, and disability plan options- Pension Plan/403(b) Plan- 401(k) plan with company match- Tuition Assistance- Health Care and Dependent Care Reimbursement Accounts-On-Site Fitness Center (depending on location)-Paid Time Off Program for vacation, holiday and sick time

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer

REQNUMBER: 1154173-1A