BJC Healthcare Patient Care Manager IV, Trauma/Surgical Services in Saint Louis, Missouri
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Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.
The Surgical Services Department provides pre-op and post-op inpatient care to those patients undergoing specialty surgical procedures in the areas of abdominal solid organ transplant, vascular surgery, hepatobiliary, trauma, ear-nose and throat, orthopedic, colo-rectal, urology and other general surgical procedures. Inpatient care in this department focuses on pre-op needs, post-op care and treatment after phase I recovery through discharge from an inpatient nursing division. The department's surgical observation unit and ICU provide intensive care and treatment to those post-op or post-traumatic patients whose condition requires treatment at this level.
Responsible for the operational and clinical management of a designated patient care unit(s) on a 24 hour basis. Oversees a span of control and financial responsibility of > 72 FTE's supervised + > $2.5 million in total expenses OR > 40 FTE's supervised + > $5 million in total expenses.
Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
Directs the delivery of safe and appropriate patient care governed by evidence based clinical and management practice.
Ensures team compliance with departmental policies, regulatory requirements and professional standards; keeps policies and procedures up-to-date and participates in revisions as needed.
Promotes, and is accountable for customer satisfaction, process indicators, quality improvement plans and outcomes in work unit.
Researches, evaluates, selects and implements systems which improve efficiency of work unit operations.
Supports and assists the growth of existing or new business/programs.
- 2-5 years
- < 2 years
Licenses & Certifications
- 5-10 years
- 2-5 years
Note: not all benefits apply to all openings
- Comprehensive medical, dental, life insurance, and disability plan options- Pension Plan/403(b) Plan- 401(k) plan with company match- Tuition Assistance- Health Care and Dependent Care Reimbursement Accounts-On-Site Fitness Center (depending on location)-Paid Time Off Program for vacation, holiday and sick time
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer