BJC Healthcare PATIENT ACCOUNTS SUPERVISOR in Saint Louis, Missouri

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BJC Home Care Services offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care. Specialty home care programs also are available, including adult and pediatric asthma, cardiac, diabetes, orthopedic and wound care programs as well as the Lifeline emergency response system. BJC Home Care Services provides care to thousands of patients in both Missouri and Illinois. Serving more than 25 counties, it has become the largest home care network in the region and one of the largest in the country.

The Patient Accounts Department of BJC Home Care Services provides centralized billing and collection using computerized billing systems. The Patient Accounts Department generates the billing for all BJC Home Care Services patient services and supplies, receives and processes the payments, applies the payments to the patient accounts and generates accounts receivable reports as needed.

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Role Purpose

Manages and coordinates assigned aspects of the accounts receivable operation for the hospital. Supervises the day to day work activity for the Patient Accounts department. Facilitates special projects and coordinates activities associated with billing and collecting accounts.


  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.

  • May participate in the development of departmental staffing, revenue and/or expense budgets and having direct responsibility for adhering to those goals. This includes responding to changes in the business which may affect the ability to achieve the budget goals.

  • Supervises the day to day operations of the department, ensuring timely billing of all product or service line accounts.

  • Reviews and makes proposal for adjustments to accounts receivable balances.

  • Audits accounts with outstanding balances and approves accounts for referral to a collection agency.

Minimum Requirements


  • High School Diploma or GED


  • 2-5 years

Supervisor Experience

  • < 2 years

Preferred Requirements


  • Bachelor's Degree

Benefits Statement

Note: not all benefits apply to all openings

  • Comprehensive medical, dental, life insurance, and disability plan options- Pension Plan/403(b) Plan- 401(k) plan with company match- Tuition Assistance- Health Care and Dependent Care Reimbursement Accounts-On-Site Fitness Center (depending on location)-Paid Time Off Program for vacation, holiday and sick time

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer

REQNUMBER: 1154347-1A