BJC Healthcare PATIENT ACCOUNTS REP, Revenue Cycle in Saint Louis, Missouri

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BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions.BJC serves patients and their families in urban, suburban and rural communities through its13 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

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Role Purpose

The Patient Account Representative (PAR) will support Revenue Cycle Management in the area of Revenue Management (Patient Accounts). The position will ensure best practices are adopted in the area of pre-billing, cash posting, refund/credit balance processing, billing, and monitoring claim status. Through professional communication with patients, payors, physicians, and other parties the PAR will provide accurate and timely follow up on assigned work load.


  • Posts cash payments to appropriate accounts.

  • Provides expertise in the area of patient accounts related to third party billing, customer service responses, charge entry, payment processing/reconciliation.

  • Provides expertise in the area of insurance collection activities related to hospital billing for services provided.

  • Provides expertise to define daily support required for the Patient Financial Services department.

  • Provides implementation support at each hospital during go-live events.

Minimum Requirements


  • High School Diploma or GED


  • <2 years

Supervisor Experience

  • No Experience

Preferred Requirements


  • 2-5 years

Benefits Statement

Note: not all benefits apply to all openings

  • Comprehensive medical, dental, life insurance, and disability plan options- Pension Plan/403(b) Plan- 401(k) plan with company match- Tuition Assistance- Health Care and Dependent Care Reimbursement Accounts-On-Site Fitness Center (depending on location)-Paid Time Off Program for vacation, holiday and sick time

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer

REQNUMBER: 1153898-1A