BJC Healthcare Dining on Call-Call Center Rep. PRN (AS NEEDED) in Saint Louis, Missouri

Your Career. Made Better.

Missouri Baptist Medical Center, an acute care hospital in St. Louis County, offers a full continuum of medical and surgical services, including heart care, cancer care, and women’s and infants’ services. The hospital has a 24-hour adult emergency department and cares for pediatric patients at a separate emergency department in collaboration with St. Louis Children’s Hospital.

In 2016, Missouri Baptist was named a Magnet® hospital by the American Nurses Credentialing Center (ANCC). The prestigious designation is the highest credential a healthcare organization can receive for nursing excellence and quality patient care. Missouri Baptist is the first hospital in St. Louis County to achieve this recognition, which has been accomplished by less than 7 percent of hospitals nationwide.Additionally, U.S. News & World Report ranked the hospital #2 in the St. Louis metro area.

Missouri Baptist Medical Center is a member of BJC HealthCare, one of the nation’s largest nonprofit healthcare organizations.

The Food and Nutrition Services department at Missouri Baptist Medical Center's mission is to providenutritionally balancedmeals and medical nutrition therapyfor patients, staff and visitors of Missouri Baptist Medical Center byworking collaboratively withthe facility's nursing, ancillaryand medical staff professionals. Our licensed clinical dieticians provide medical nutrition therapyto both inpatients and outpatients as it relates to their personal medicalneeds.The department's patient services,production and retail teams work to deliver a variety offood offerings on a daily basisthat are nutritionally balanced, healthy, flavorful and fresh for the hospital's patients, employees and visitors.

Join Us!

Role Purpose

Provide food service for patients and families. Performs in the key position in the Dining On Call program by performing duties in the call center. First line interaction by answering the phone and obtaining meal selections from patients and families utilizing customer service, nutrition knowledge, and computer skills.

Responsibilities

  • Provides customer service over the phone to provide dining services for patients and family members by accurately taking orders and identifying dietary restrictions.

  • Performs correct and comprehensive data entry of patient food orders into the system.

  • Interacts and collaborates with patient care team and department in regard to patient orders.

Minimum Requirements

Degree

  • High School Diploma or GED

Experience

  • <2 years

Supervisor Experience

  • No Experience

Benefits Statement

Note: not all benefits apply to all openings

  • Comprehensive medical, dental, life insurance, and disability plan options- Pension Plan/403(b) Plan- 401(k) plan with company match- Tuition Assistance- Health Care and Dependent Care Reimbursement Accounts-On-Site Fitness Center (depending on location)-Paid Time Off Program for vacation, holiday and sick time

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer

REQNUMBER: 1150720-1A