HCA, Hospital Corporation of America Dir, Food & Nutrition Services in Richmond, Virginia
As the Food Service Director, you will be responsible for planning, directing and controlling all food service operations and using available resources to meet operating and financial goals, client objectives and customer needs. This position ensures compliance with hospital policies, procedures, guidelines and standards, as well as all applicable government, regulatory and/or accrediting agency standards and codes. SPECIFIC ELEMENTS AND ESSENTIAL FUNCTIONS: • Establishes departmental policies and procedures; administers personnel policies as established by the department and the hospital. • Frequently inspects all work areas in the department. • Meet with Clinical Nutrition Manager to coordinate and integrate therapeutic and administrative aspects of dietetics to provide nutritional care. • Establishes and maintains a high standard of sanitation, safety and security. • Prepares employee evaluations for Operations Manager and Clinical Nutrition Manager and oversees preparation of all staff evaluations by the Operations Manager. • Maintains effective written and verbal communication and public relations. • Assists with planning special functions. • Oversees purchasing functions. • Manage operations within departmental productivity budget. • Plans and conducts meetings, in-service programs and orientations. • Plans, develops, controls and evaluates food service systems. • Exhibits excellent customer service relations to patients, visitors, physicians and associates; shows courtesy, compassion and respect. • Review monthly Department Operating Report (DOR) and analyzes performance compared to budget to ensure goals are met. • Manage Payroll by managing time updates and edits daily. • Manage expenses at or below budget. • Encourage and maintain employee engagement and recognition. • Maintain compliance with regulatory requirements. • Manage Patient Engagement related to Food Services.
REGULAR/AS NEEDED TASKS: • Taste cafeteria food daily to ensure appropriate recipe for the meal. • Assist with catering if needed. • Assist on patient tray line when needed. • Meet with the Supervisors 3 times daily. • Review Productivity Reports in PLUS daily. • Spend time with employees each day. • Review Cafeteria menu weekly before goes out. • Review invoices weekly. • Complete hand wash audit monthly. • Complete end of month report for fiscal services. • Develop supervisors schedule monthly. • Prepare the Culture Report quarterly or as needed to track employee engagement. • Ensure employees complete required education (Code of conduct, employee engagement survey, Environment of Care, etc.) • Monitor and make patient menu changes. • Complete employee paperwork required for financial assistance. • Reconcile cash if needed. • Prepare disciplinary actions. • Follow up with patient complaints. • Prepare newsletter bi-weekly. • Meet with Nursing Directors individually at least quarterly to address needs and concerns. • Attend Nursing Leadership Team Meeting every other month.
EXPERIENCE Required – Minimum 5-10 years managerial experience as a Food Service Director and Food/Nutrition Services.
EDUCATION Preferred - B.S. in Dietetics or Food Nutrition services from an accredited university. - B.S. in managerial services from an accredited university.
Title: Dir, Food & Nutrition Services
Location: Virginia-Richmond-Henrico Doctors Hospital Retreat
Requisition ID: 00448-33386