Best Buy Best Buy Mobile Store Manager - Store 2990 (Chesterfield Towne Center) in Richmond, Virginia


Job Title:

Best Buy Mobile Store Manager - Store 2990 (Chesterfield Towne Center)

Location Number:

002990-Chesterfield Towne Center-Store

Job Description:

What does a Best Buy Mobile Stand-Alone Store Manager do?

The Store Manager will demonstrate a passion for developing employees, providing excellent customer service, a love of mobile technology, and a natural affinity for sales to change the way mobile phones are bought and sold.

Store Managers work with the District Managers to support Best Buy Mobile specific goals and initiatives. The Store Manager oversees all operational aspects of running a store and gathers feedback to improve business performance. The manager supports goal achievement of the overall organization, district and store through modeling and coaching strong salesmanship and positive behaviors, driving customer satisfaction and retention goals, and coordinating relationships within the Mall, Neighboring Best Buy Stores and the local Community at large. Store Managers are supported with an intensive orientation and ongoing training program to help achieve positive results in Best Buy Mobile's fast paced retail environment.

40% of your time you will:

  • Directly lead a staff of 10 or more employees and oversee all operational aspects of running a Best Buy Mobile stand-alone store (P&L management, back office, cash handling, labor management, and scheduling, etc.)

  • Oversee Shrink Programs and Merchandising Standards (inventory control, merchandising/store appearance, promotions, displays, signage, pricing, etc.)

  • Analyzes store's performance indicators against team selling behaviors and goals; develop action plans to address objectives and achieve desired business results.

  • Source, hire, and train staff

30% of your time you will:

  • Oversee effective planning of team meetings and Training/Development Workshops.

  • Conduct weekly 1-on-1 consultations with employees, and provide coaching recognition and feedback in such a way that creates an open and approachable culture in the store

30% of your time you will:

  • Conduct Sales and Service role-plays to assist each location's staff in providing complete solutions to each customer.

  • Create community based partnerships that drive business and increase customer engagement

Successful Store Managers are experts in sales, with a demonstrated ability to motivate and lead a group of salespeople to excellence. Strong previous experience in successfully driving business goals and managing the daily operations of a retail environment will assist the Store Manager in quickly achieving results.

What are the Professional Requirements of a Best Buy Mobile Stand-Alone Store Manager?

Basic Requirements:

  • High School Diploma or Equivalent

  • 18 months Retail Management or Supervisory experience OR Military Leadership inclusive of coaching, training, recognition and performance evaluation

  • 1 years Sales/Customer Service experience

  • Must be at least 18 years of age

  • 1 year logistics, operations, inventory or merchandising

  • 1 year experience analyzing a Profit & Loss statement

Preferred Requirements:

  • Associate degree or above in Business Management or related fields

  • Prior experience in selling consumer electronics

  • 2 years Military leadership experience

Req #:


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Job Level:

Manager with Direct Reports

Employment Category:

Full Time


Best Buy Mobile

About Us:

About Best Buy Mobile

We all know by now that mobile phone technology is pretty amazing. But shopping for it isn't. At Best Buy Mobile™, we think there's a better way. We think customers deserve:

  • The latest devices and services - all in one place

  • Knowledgeable, impartial advice

  • Competitive prices

  • The ability to shop when and where you want

  • To support you for the life of your products

Best Buy Company and its Family of Brands

Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.

Additional Job Information:

What are my rewards and benefits?

Accelerate your career with an iconic brand! Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work at Best Buy. While you’re making technology work for our customers, we’re making sure Best Buy works for you. At Best Buy we offer top salaries for management, including short term incentive plans based upon business results, as well as endless opportunities to grow in a dynamic work environment part of an industry that never sleeps. From tuition reimbursement to deep employee discounts, to health, wealth and wellness benefits, we believe the success of our company depends on the passion of employees for learning, technology and people.

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