Philips Account Manager - Imaging System (North West and Midlands) in Remote Worker, United Kingdom
Philips is focused on improving people’s lives through meaningful innovation. Our aim is to improve the lives of 3 billion people a year by 2025. We are undergoing an exciting transformation globally from a consumer and healthcare business into a leader in the Health & Technology space. We now have an exciting opportunity for an Account Manager for Imaging Systems to join our HealthTech business.
As Account Manager for Imaging Systems you are responsible for maximizing order intake, sales, prices realization and customer satisfaction whilst developing and optimizing the customer relationship in order to ensure the long term profitability in the defined number of accounts.
This role will cover the North West and Midlands.
Accountable for maximizing order intake, sales (incl. POS Service Contracts) and price realization at the assigned accounts within the district
Ensure continuity of the relationship with the accounts and operates at multiple levels in the accounts’ organizations, but also facilitates the executive level interfaces between company and the accounts
Prepare the annual account plan in line with the regional strategy and execute at district level
Contribute to the development and implementation of local marketing strategies
Responsible for filling the funnel management tool and systematically analyzing win & loss deals, expectations, customer satisfaction (NPS), market, competition and trends
Responsible for the sales forecast at the assigned accounts
Lead the account teams, organize the necessary actions and makes sure the required results are met in time
Collaboration with channel partners where required
Coordinate all internal necessary resources to obtain objectives and where necessary involves others where necessary
Ensure quotations are completed and delivered within time limits
Ensure that completed quotations are based on a solution / configuration compliant to specifications validated by the Business, and it is properly reviewed by Operations for feasibility and accuracy prior to being issued
Ensure any third party product included in the solution and not part of the catalogue, is properly validated for compatibility / compliance of specifications
Responsible for reporting customer feedback according to applicable quality Standard policy and follow up relevant assigned quality & regulatory training in a timely manner
If and when required provide dedicated support to assigned accounts to ensure timely handover of the signed customer acceptance document and support collecting Accounts Receivable (AR)
Working at Philips means driving your career in an organisation with an incredible diversity of nationalities, skills, backgrounds, functions and challenges. We have opportunities for graduates as well as experienced professionals in everything from applied research to marketing and sales in over 100 countries. We’re a fascinating company to be part of, with a strong emphasis on cultural awareness, mutual understanding and out-of-the-box thinking.
The team you would be working with will be similar business professionals, working with a high degree of autonomy to directly address the needs of UK imaging market segment.
The structure of the HealthTech organization of Philips in the UK is geographically coordinated via four districts and incorporates front line sales and service support. As a matrix organization a critical attribute is the ability to communicate and influence internal stakeholders to deliver the strategy described in each account plan to deliver on the expected business objectives.
Our Head Office is based in Guildford where we operate an agile working environment. https://www.linkedin.com/pulse/philips-goes-agile-louise-moore?trk=pulse_spock-articles
We welcome you to a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences:
A competitive base salary plus a high performance related bonus.
Access to private healthcare insurance
Holiday allowance of 25 days a year from the start (plus bank holidays)
Learning and Development opportunities through our Philips University
Family friendly policies which offer enhanced maternity and paternity schemes
The Philips Employee Shop allows employees to buy Philips products at discounted prices
Subsidised Café promoting healthy eating and wellbeing at the Guildford site
Social Events - a dedicated Sports & Social committee with members in Guildford and Cambridge, promoting a host of social events throughout the year including the famous Family Sports Day at Surrey Sports Park.
We are looking for
Bachelor Degree level education or equivalent
Successful track record in a sales or account management role preferably within the medical imaging systems domain
Experience of working within a cross functional team
Excellent social and communication skills – able to influence and convince at all levels
Advanced knowledge of MS Office applications, including Word, PowerPoint, Excel, and Outlook
Experience in a sales or account management role preferably in Healthcare or B2B environment
Fluent in English, verbal and written in addition to local language
Order intake, price realization and sales
Customer Satisfaction (NPS)
Forecast accuracy and CRM funnel management information
Socket retention rate & Installed base development
Customer Services Contracts
Clean orders (Order Data Sheet)
Please apply on-line – Good Luck!
Recruitment agencies : we are fortunate enough to receive lots of fantastic applications for our brand, however when we use agencies we have a PSL in place so please do not contact hiring managers or the recruitment team directly. Unfortunately we are not able to respond to you and cannot accept speculative CV’s as way of introduction.