Volunteers of America Los Angeles Case Manager - (CES Crisis Housing) in Pomona, California
About Us: Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
Responsibilities: • Establish and maintain communication and working relationship with coordinated Entry System Housing Navigation staff to facilitate referrals and housing placement • Provides assistance in linkages for homeless individuals in the program and maintains case load • Completes weekly case conferencing with Program Manager, and maintains complete and accurate documentation of services in accordance with federal, state, and county • Meets with clients on a regular basis to establish goals, and action steps towards those goals, and to monitor and assess progress towards achieving permanent housing goals • Develops and maintains inter-agency and community relationships • Maintains strict confidentiality of employee, client, company, and vendor data, as well as handling sensitive and critical information with professionalism and discretion • Other duties as assigned
Requirements: • Bachelor's degree preferred • 1 - 3 years experience working with homeless individuals • Demonstrate excellent computer skills with proficiency in Microsoft office • Excellent oral, written, organizational, and motivational skills
Additional Requirements: • Bilingual (Spanish) preferred • Valid California driver's license, insurance and reliable transportation • Successful completion of tuberculosis and background screening
VOALA is an Equal Opportunity Employer