Dixon Technical Inside Sales Representative in Pewaukee, Wisconsin

We're looking for a Technical Inside Sales Representative to join our team in Pewaukee, WI. This role will specialize in valves and support the inside sales team by answering technical questions for our various product lines.

Position Summary:

The Technical Sales Rep will be responsible for responding to email and phone inquiries, providing quotes, entering orders, resolving product or service issues, and contributing to the overall team efforts. An ideal candidate will have an engineering or technical background with strong mechanical aptitude.

Primary Duties and Responsibilities:

  • Providing technical support to both internal and external customers
  • Responding to email and phone inquiries
  • Resolving product or service issues with customers
  • Order entry and quoting
  • Assist with special projects as needed

Essential Functions of the Job:

  • Mechanical aptitude
  • Ability to communicate effectively
  • Ability to maintain calm under pressure
  • Ability to resolve customer inquiries efficiently
  • Strong ability to handle challenges and multitask
  • Excellent customer service skills and positive attitude
  • Strong attention to detail
  • Ability to work in a fast paced environment
  • Strong computer skills; Microsoft Office and various software programs

The above statements are intended to describe the general nature and level of work performed in this position and are not intended to be an exhaustive list of all duties, responsibilities and skills required and are subject to change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Employment at DVCC, Inc. is contingent upon the candidate's ability to pass a pre-employment criminal background check, drug screening and physical capabilities test.

Applicants are considered for all positions without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, marital status, veteran status and any other status protected by federal, state or local law.



Functional Expert:Considered a thought leader on a subject

Enthusiastic:Shows intense and eager enjoyment and interest

Team Player:Works well as a member of a group

Loyal:Shows firm and constant support to a cause

Detail Oriented:Capable of carrying out a given task with all details necessary to get the task done well

Dedicated:Devoted to a task or purpose with loyalty or integrity



Growth Opportunities:Inspired to perform well by the chance to take on more responsibility

Self-Starter:Inspired to perform without outside help

Goal Completion:Inspired to perform well by the completion of tasks

Ability to Make an Impact:Inspired to perform well by the ability to contribute to the success of a project or the organization



Associates or better

Bachelors or better

Posted: October 05, 2016