HCA, Hospital Corporation of America Health Information Management Clerk OP GC PRN in Panama City, Florida

Duties Include But Are Not Limited To

Duties while paper medical records remain at the facility:

Filing of loose documentation into the paper medical record

Retrieval of paper charts

Filing of paper charts

Assisting physicians with paper chart completion

Ongoing duties:

Retrieves discharged medical records from various nursing units and ancillary

departments as defined by department practice

Enters applicable unbilled reason codes (URCs) into HPF and MEDITECH on a daily basis

Assists in reconciling retrieved medical records through use of MEDITECH compiled reports and/or automated reconciliation working closely with patient care units to ensure receipt of all records prior to courier pick up

Places reconciled records in the designated courier bins for the HSC courier to retrieve

Batches, labels and routes loose reports, late charts and/or late documentation to HSC Document Imaging area for scanning according to policy

Scans and indexes loose reports/documents that are identified as critical to coding and prioritizes according to policy

Maintains or exceeds established productivity and quality standards

Requests and returns paper records from off-site storage as applicable

Retrieves and prints medical records from microfilm (as applicable)

Assists in processing accounts in assigned facility HPF work queues/router

Processes facility specific HIM mail as applicable

Responsible for linking patients with physicians in Meditech in order to promote

continuity of care

Supporting the physician suspension process by compiling reports, sending letters, making reminder calls, or maintaining suspension data in Meditech

Educates and provides support to physicians as it relates to record completion in HPF

Assists in setting up external review queues when necessary

Support the completion of physician queries by calling, monitoring and assisting

physicians with the HPF application

Post HPF migration may assist with ongoing urgent release of information and walk-in requests

Practices and adheres to the Company’s “Code of Conduct” philosophy and’ “Mission and Value Statement”

Other duties as assigned

Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; able to adapt to change in environment and/or circumstances with a positive outlook; and adjusting effectively to work within new work structures, processes, requirements, or cultures


Energy – consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operates with vigor, effectiveness, and determination over extended periods of time


Communication - communicates clearly, proactively and concisely with all key stakeholders


Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations


Work Independently – is self-supporting; not needing to rely on others to complete a job


Organization – establishing courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi-task


Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time


PC skills – demonstrates proficiency in keyboard operations, Microsoft Office applications and others as required


High school graduate or equivalency preferred


1 year experience in an office environment preferred

Previous experience in the handling of patient health information and/or medical records is strongly preferred

PHYSICAL DEMANDS/WORKING CONDITIONS – Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Responsibilities may require lifting papers or boxes up to 50– pounds with assistance on occasion. May be expected to push or pull 50 pounds on occasion. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain

flexible and available to provide staffing assistance for any/all disaster or emergency situations.

OSHA CATEGORY – The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.

Title: Health Information Management Clerk OP GC PRN

Location: Florida-Panama City-Gulf Coast Regional Medical Center

Requisition ID: 25770-125540