Lucile Packard Children's Hospital Stanford Space Planning Manager - Admin-Space Planning (1.0 FTE, Days) in Palo Alto, California


1.0 FTE, 8 Hour Day Shifts

Lucile Packard Children's Hospital Stanford is the heart and soul of Stanford Children’s Health. Nationally ranked and internationally recognized, our hospital is devoted entirely to pediatrics and obstetrics. As an initiative of the Hospital Expansion Project, Stanford Children’s Health is opening a new, state-of-the-art hospital in 2017 and repurposing the existing hospital in its continued success in providing and transforming advanced patient care and treatment to the surrounding communities.

Job Summary

The Space Planning Manager is responsible for leading integrated space planning, programming and design by defining and prioritizing the strategic scope of programs on behalf of users/operations. This position leads and manages multiple cross-functional workgroups in the design, development and execution of space planning, operations change and communication. This includes the following:

  • Ensures the completion of projects within budget, on schedule, and meets all program objectives and appropriate government regulations.

  • Ensures that goals are met in alignment with LPCH strategic goals, service standards and master planning principles through pre-planning, design, construction and activation/occupancy.

  • Acts as a liaison between the client/users and all other project participants including consultants, vendors, staff and providers.

  • Works closely with planning, design and construction, general services and other areas of the hospital to accomplish work.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patients rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

  • Works with various departments and physician groups, develops relationships with key stakeholders and understands operational workflows. Understands current facility and space conditions, benchmark space programming, design and utilization standards, and drive the application of Lean principles as needed for operations.

  • Creates and manages operational workgroup infrastructure to define, coordinate, communicate and execute multiple Space Planning projects.

  • Coaches and mentors team members, workgroups, and other key hospital employees as needed on space planning processes and master planning principles as well as process improvement, project management and change management principles and relevant tools.

  • Serve as the primary communication link between space planning and operations workgroups regarding change drivers that should and can be implemented as part of space planning, ensuring consistency with operational changes in LPCH facilities. Provide ongoing direction on scope, pacing and progress through completion.

  • Identifies and prioritizes space needs by building/area and space category to support project planning, design and implementation.

  • Administers and ensures compliance with policies and decision for space allocation and utilization. Develops policies and procedures around space requests and standards.

  • Supports delivery of cost effective projects within Space Planning scope, by monitoring appropriate project milestone metrics, facilitating decision-making and adjusting plans accordingly.

  • Manages the process of furnishing and equipment selection, purchasing, and installation.

  • Manages change processes, working with LPCH leadership, space planning and operations redesign workgroups, and team members to attain program goals.

  • Manages consultants and contractors to project plans and timelines.

  • Manages communications on a regular and timely basis, ensuring that all project participants are informed of project status, problems, and required actions.

  • Develops communications materials that provide senior management, physician constituencies and other hospital executives with summaries of issues from pre-planning through activation/occupancy, implications and approaches to resolution, timelines and progress toward achieving program goals.

  • Prepares and maintains accurate, coherent, timely, and auditable project records/files, and cost estimates with department procedures; and ensures that space inventory reports are complete.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Master's degree in a work-related discipline/field from an accredited college or university

Experience: Five (5) years of progressively responsible and directly related work experience.

Technical, professional and business knowledge of health care delivery desired. Experience implementing large-scale projects across an enterprise desired.

Knowledge, Skills, and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

  • Ability to budget, make financial projections and write reports

  • Ability to ensure project compliance with hospital infection control procedures

  • Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation

  • Ability to handle potentially sensitive situations by applying consultative skills in working with internal and external constituent groups

  • Ability to plan, organize, motivate, mentor, direct and evaluate the work of others

  • Ability to prioritize work by making informed judgments and to develop solutions for complex Ability to utilize project management tools

  • Ability to quickly learn new tools and theories in space planning, operations redesign, process

  • improvement and change management

  • Ability to understand user workflows and processes and identify improvements; provide decision structure based on user needs, space functionality and design criteria; exhibit effective interview techniques to gather user information for operational redesign, staging, activation/occupancy processes

  • Knowledge of CAD system, CAFM, estimating, cost control, scheduling, construction administration, quality control, specification writing, and space planning

  • Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility

  • Knowledge of technical, professional and business in the fields of healthcare delivery, architecture, and construction, and building design process

  • Knowledge of Lean, JIT, Six Sigma and Flow Manufacturing techniques

  • Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project and Outlook

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability. Women and men, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.