Lucile Packard Children's Hospital Stanford Patient Safety Adviser - Quality Improvement (0.75 FTE, Days) in Palo Alto, California


0.75 FTE, 8 Hour Day Shifts

Lucile Packard Children's Hospital Stanford is the heart and soul of Stanford Children’s Health. Nationally ranked and internationally recognized, our 311-bed hospital is devoted entirely to pediatrics and obstetrics. Our six centers of excellence provide comprehensive services and deep expertise in key obstetric and pediatric areas: brain & behavior, cancer, heart, pregnancy & newborn, pulmonary and transplant. We also provide an additional, wide range of services for babies, kids and pregnant moms.

The Patient Safety Manager promotes directs, coordinates, and ensures that occurrence reporting systems and patient safety processes to promote a culture of safety, achieve compliance with standards, and reduce patient harm. This position manages the occurrence reporting system across the organization and works closely with departments and physicians to utilize the system fully. This position coordinates data management for reporting out at the unit level, department level and aggregate level for the organization. Develops data reporting requirements and works closely with the management team, clinical analytics, and physicians. Identifies areas needing improvement. The Patient Safety Manager implements systems and processes to effectively collect event entries and collate data, ensuring comprehensive analysis for identifying trends issues and improvement and which are consistent with excellent quality outcomes and evidence based practices. Designs/enhances data management tools to provide effective and user-friendly systems for data tracking. This position is responsible for entering case reviews into the system for tracking and trending.

Essential Functions

  • Coordinates Executive Safety Rounds (EWR) for the organization to familiarize hospital executives with concerns, threats to, and opportunities to improve patient safety and prepares prep reporting prior to the rounds.

  • Designs & develops reports, indicators, work lists and focus studies based on user needs & requests. Assists users & managers in obtaining meaningful information from the system.

  • Develops and implements processes to maintain the system and interfaces.

  • Enters EWR findings into quality database and prepares reports for quarterly presentations to BEST.

  • Evaluates new versions of reporting templates and coordinates implementation.

  • Facilitates and conducts training for occurrence reporting systems (upgrades or enhancements to the system, new users implemented and ongoing training for existing users).

  • Manages the Occurrence Reporting across the organization and ensures the integrity of data.

  • Routinely monitors all elements of the occurrence reporting software including system dictionaries, user securities, software updates, interface data transactions and reports.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.Education: Master's degree in a work-related discipline/field from an accredited college or universityExperience: Five (5) years of progressively responsible and directly related work experienceLicense/Certification:

Knowledge, Skills, and Abilities

  • Ability to collect and record data, evaluate data and statistics, and maintain effective reporting systems.

  • Ability to communicate effectively, both orally and in writing.

  • Ability to plan, organize, prioritize, work independently and meet deadlines.

  • Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility.

  • Knowledge of statistical analysis and reporting practices pertaining to quality improvement and program evaluation.

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability. Women and men, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.