Lucile Packard Children's Hospital Stanford Expansion Project Educator - Admin-Phase II Planning- Fixed Term (1.0 FTE, Days) in Palo Alto, California


18 Month Fixed Term, 1.0 FTE, 8 Hour Day Shifts

Lucile Packard Children's Hospital Stanford is the heart and soul of Stanford Children’s Health. Nationally ranked and internationally recognized, our 311-bed hospital is devoted entirely to pediatrics and obstetrics. Our six centers of excellence provide comprehensive services and deep expertise in key obstetric and pediatric areas: brain & behavior, cancer, heart, pregnancy & newborn, pulmonary and transplant. We also provide an additional, wide range of services for babies, kids and pregnant moms.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

As an initiative of Packard 2.0, Stanford Children’s Health is opening a new, state-of-the-art hospital in 2017 and repurposing the existing hospital in its continued success in providing and transforming advanced patient care and treatment to the surrounding communities.The Expansion Educator will be a member of the Packard 2.0 Education Team and will work with all stakeholders impacted by the opening of the expansion, including physicians, LPCH leadership, Super Users, clinical, support, and ancillary staff and volunteers to achieve the required competencies to meet licensing and provide safe patient care in the new facility. The Expansion Educator is responsible for analyzing learning needs, designing appropriate learning resources and coordinating and supporting the training efforts required to activate the new hospital at opening and supporting clinical success in the initial phase of post-move implementation.The role will be under the general supervision of the Sr. Expansion Educator. This role ensures the completion of assigned items under the project, within budget, on schedule, while meeting all project objective and appropriate governmental regulations. The role also acts as a liaison between clients/users and all other project participants including consultants, contractors, vendors, and outside jurisdictional agencies.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patients’ rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

  • Reviews workflow analyses and consults with front line departments to clarify learning needs and identify competency outcomes for those elements (safety, equipment, work flow) that are new / different in the new facility.

  • Applies current principles of instructional design, workplace learning and usability in the planning, design and implementation of education programs.

  • Plans and prepares learning resources for use in Packard 2.0 face-to-face training programs, e-learning modules and performance support resources (e.g. checklists, tip sheets, Quick Reference Guides).

  • Collaborates with Education Team Content Developer to design and oversee production of learning resources.

  • Manages the implementation of orientation sessions to achieve the required competencies to meet licensing and provide safe patient care in the new facility.

  • Teaches in both formal and informal settings using appropriate methodologies and strategies.

  • Tracks training completion rates in assigned departments with department management.

  • Evaluates learning outcomes and develops reports on the effectiveness of Packard 2.0 training and orientation sessions.

  • Maintains alignment of work efforts with overarching Education Team and Packard 2.0 Project Management Office.

  • Ensures that educational programs are congruent with Packard 2.0 Education and Training Guiding Principles.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor’s degree in work-related discipline/field from an accredited college or university.

Experience: Five (5) years of progressively responsible and directly related work experience.

Knowledge, Skills, and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

  • Ability to effectively lead and facilitate group processes at all levels of the organization.

  • Ability to be user-focused and build effective relationships to achieve results through other programs and individuals in a deadline focused environment.

  • Ability to demonstrate initiative, good judgment and effective decision-making; exhibit strong process improvement orientation.

  • Ability to function effectively as a team player.

  • Ability to plan strategically, both long-term and short-term and coordinate the work to achieve a successful conclusion.

  • Ability to adjust to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

  • Working knowledge and experience of Microsoft Word, Excel, PowerPoint, Outlook and various file sharing/document repositories.

  • Ability to speak, read, write, and understand effectively at a level appropriate for the job.

Physical Requirements and Working ConditionsThe Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability. Women and men, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.