Lucile Packard Children's Hospital Stanford Epic Oncology Systems Analyst - IS-Clinical Applications ( 1.0 FTE, Days) in Palo Alto, California

Information Technology

1.0 FTE, 8-hour Day Shift

Lucile Packard Children's Hospital Stanford is the heart and soul of Stanford Children’s Health. Nationally ranked and internationally recognized, our 311-bed hospital is devoted entirely to pediatrics and obstetrics. Our six centers of excellence provide comprehensive services and deep expertise in key obstetric and pediatric areas: brain & behavior, cancer, heart, pregnancy & newborn, pulmonary and transplant. We also provide an additional, wide range of services for babies, kids and pregnant moms.

Reporting to the Department Manager, the Epic Oncology Systems Analyst will work independently, with minimal direction, on complex problems where analysis of situations or data requires an in-depth evaluation of various complex factors.Within defined parameters, s/he will exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results for the purpose of managing and planning technology system implementations and enhancements to existing technology systems.Responsibilities include designing systems to support defined business requirements and assisting in the implementation of technology systems by leading small project teams.Will develop client specifications, assist with planning and coordinating client testing and training personnel; and provide a formal support turnover to the support services responsible for production support.

Essential Functions

  • Using structured analysis techniques, develop proposed system design and interface specifications based upon identified business needs, employing technical and specific business knowledge.

  • Assist in coordination of user/IT groups to identify solutions to business needs.

  • Communicate designs to Programmer Analysts for implementation of technology solutions.

  • Represent assigned client/application base to the IT department.

  • Develop training, testing, and security plans to ensure design meets defined business requirements.Coordinate plans as needed.

  • Work with Account Analysts in order to identify and assess organizational strategies such as work flow and systems/applications in order to meet clients’ operational needs.

  • Function in the role of project manager or project coordinator for small projects.

  • Assure smooth turnover of projects, both at the initiation as well as at the conclusion, to support services within IT as well as in customer departments.

  • Assist in the development of the IT Department’s policies and procedures and recommends to management suggestions for improvement.

  • Provide ongoing training to clients and IT staff as needed.

  • Working with all departments of IT, recommend appropriate system

  • back-up procedures. Obtain management approval for back up procedures.

  • Act as liaison between Clients and IT Department personnel in addressing abnormal operating conditions.This includes opening, updating, and documenting resolutions in the problem management system, as appropriate.

  • Remain current in available health care information system applications, business conditions, and trends.

Other Functions and Resposibilities

  • Perform other duties related to responsibilities listed above as assigned.

  • Recommend and develop responsible, supportable solutions to support requests.

  • Promote teamwork and cooperative efforts.

  • Maintain a clean, safe and unobstructed work area; practice good safety habits; and utilize appropriate safety equipment.

  • Use current tools for Tracking IT Service Requests.

  • Follow IT standards and policies regarding the use of scheduling tools,

  • E-mail, Voice-mail, On-call, etc.

  • Promote use of current hardware and software standards.

  • Understand and apply appropriate quality improvement processes.

Minimum Qualifications

Education: Bachelors degree (preferably in Business Administration, Information Technology or Finance) or equivalent work experience

Experience: Aminimum of 4-8 years of experience consisting of:

  • 2 - 5 years experience in developing business requirements, business plans, technical designs/specifications and project implementations.

  • 2 - 4 years experience as a client representative, including experience assessing business requirements, and providing production support and services.

  • 2 - 4 years of experience working with structured analysis concepts and problem management concepts, and performing organizational analysis, with a focus on information systems.

  • 2-4 years experience with health care applications strongly desired.

  • 2-4 years working in an acute care setting strongly desired.

License/Certification: None


Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability. Women and men, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.