Lucile Packard Children's Hospital Stanford Director of Social Work in Palo Alto, California

Psychology&Social Science

1.0 FTE, 8-hour Day Shift

Lucile Packard Children's Hospital Stanford is the heart and soul of Stanford Children’s Health. Nationally ranked and internationally recognized, our 311-bed hospital is devoted entirely to pediatrics and obstetrics. Our six centers of excellence provide comprehensive services and deep expertise in key obstetric and pediatric areas: brain & behavior, cancer, heart, pregnancy & newborn, pulmonary and transplant.

Job Summary

The Director of Social Work is responsible for the management of the day to day operations of all social work services and the creation and implementation oflong term initiatives that support the family-centered care model of excellence in pediatric practice and are in alignment with LPCH’s strategic plan and objectives. He or she will also bring to this role the practical, organizational and creative acumen to identify changing practices in the larger health care environment, and to successfully implement these at LPCH.

The Director has, by virtue of both training and direct patient care experience, a comprehensive understanding of the theory and practice of social work in a health care setting and of the regulatory structures that underlie it, and is thus able to be an immediate resource for consultation to any staff dealing with these complex issues. The director demonstrates the highest level of ethical and professional standards and serves as a model of outstanding psychosocialpractice to social workers and to allcaregivers at LPCH.

Essential Functions

The essential functions listed are illustrative examples of work performed by positions in this job classification. The duties, tasks, and responsibilities of the position are not limited to those listed below. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

• Balances quality and cost effectiveness through the continuous evaluation of the department’s financial and human resources in order to meet budgetary and operational targets.

• Determinesdepartmental priorities by evaluating the needs of target populations and assessing the availability of human, fiscal and equipment resources in order to strategically deploy social work personnel to assure appropriate and adequate services.

• Develops, administers and coordinates policies and procedures for the Social Work Department.

• Develops and maintains appropriate quality assurance mechanisms and internal controls.

• Establishes and implements processes to assure the integration/coordination of all services.

• Hires qualified staff and maintains appropriate staffing ratios consistent with the needs of the organization and within budgetary parameters.

• Ensures that orientation, staff training and development programs are in place and provided to all staff.

· Responsible for the systematic evaluation of staff performance. Ensures personnel policies and procedures are followed and monitored. Provides orientation and training for, and evaluates the performance of department staff. Recommends and/or approves disciplinary actions or responses to grievances.

• Plans, organizes, manages, directs and delegates authority / responsibility to meet the day-to-day operational activities of the service line’s multiple programs and units to ensure the delivery of optimal health care services. Is guided by a clear organizational vision that drives the integration of programs and services into the hospital's primary functions by supporting organizational philosophy, goals, policies, mission, and priorities.

• Provides leadership and direction to the overall provision of social work services to patients and families to ensure the delivery of high quality social work services. Is responsible for the development, implementation, and review of social work policies and procedures, standards and programs that support the clinical practice of social work, adhere to the NASW Code of Ethics, meet Joint Commission requirements, and are responsive to the ethical and legal issues in patient care.

• Serves as a role model and resource for staff and colleagues; responds with positive input to change while supporting colleagues and staff through the process.

· Provides leadership to the institution in all areas related to the profession of social work and serves as an advocate for the needs of patients and families.

· Works cooperatively and effectively with any and all areas of the health care setting to enhance the care of patients and families.

Minimum Qualifications

Education:Master's degree in Social Work from an accredited college or university.

Experience:Minimum 10 years of progressively responsible, directly related work experience in clinical, administrative and managerial positions. Preferably 5 years of managerial experience at a hospital comparable in size and patient population to LPCH Stanford.

Licensure/Certification: Licensed Clinical Social Worker, California (LCSW)

Knowledge, Skills, and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

• Ability to align organizational vision, set short and long-term objectives with service line and hospital strategic goals, focus and prioritize resources, and evaluate outcomes.

• Ability to apply theories, principles and standards of practice of medical social work and of social services delivery systems in a hospital or medical center setting.

• Ability to establish the strategic direction and business plans for a functional group.

• Ability to supervise, coach, mentor, train, and evaluate staff performance.

• Excellent written and verbal communication skills, interpersonal and team building skills.

• Knowledge of computer systems and software used in functional area.

• Knowledge of hospital and healthcare clinics’ organization and administration.

• Knowledge of management concepts in planning, developing and implementing a comprehensive, integrated social work program

• Knowledge of requirements of external regulatory and accredited bodies, as well as laws and regulations, applicable to the operation of hospital and healthcare clinics’ social services programs in California.

• Knowledge of principles and practices of organization, administration, fiscal and personnel management.

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability. Women and men, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.