Softworld Help Desk Manager MAC in Palm Beach Garden, Florida

Help Desk Manager MAC

  • Email a Friend

Apply to this job >

Date posted:

October 06, 2016

Job Type:



Palm Beach Garden, FL

Job ID:



Title: Help Desk Manager MAC Duration: FTE Location: Palm Beach Garden, FL/Boston, MA Description:

• Provide Level 1, 2 and 3 support for 100 plus users but not limited to: • Mac OS X and Windows workstations and laptops. • iPhone and Android mobile devices.

Responsibilities include:

• Desktop security, including anti-virus updates; • Image management and installation testing and configuration; • Data and configuration backup and restore; • Level 1 troubleshooting for desktop and production applications; • Maintaining printers and printer clients, including distributing printer toner; configuring and troubleshooting printers; • Maintaining inventories of software (media and licenses), hardware, and printer toner; • Configuring and troubleshooting user accounts and home directories for Mac and Windows.