ICON Clinical Research Clinical Operations Manager in North Wales, Pennsylvania

The Clinical Operations Manager will be responsible for managing ICON's CRA Graduates in the

North Wales office. As a manager, the employee is expected to recognize the importance of

and create a culture of process improvement with a focus on streamlining our processes, adding

value to our business and meeting client needs.

· Provide guidance and feedback on the development of Graduate CRAs. Assist with development and implementation of formal CRA training tools and presentations.

· Conduct timely CRA performance reviews and appraisals by acquiring feedback on CRA performance from Project Managers and others as required. Ensure that clear goals and objectives are set.

· Conduct regular CRA group meetings to provide timely and relevant updates.

· Assist with continuous review of current processes and implementation of agreed process improvements in collaboration with other departments.

· Ensure CRAs are meeting performance objectives and take appropriate remedial actions as required

· Ensure that CVs for assigned CRAs are updated as required and skill set / experience is maintained in Planview.

· Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.

· Participate in business development activities, as appropriate.

· Travel domestic and/or international as required.

Educational Requirements:

· Bachelors Degree, or local equivalent, in life sciences, medicine or related discipline.

Experience Requirements:

· Minimum of six (6) years of clinical research experience, with at least four (4) years of relevant experience as a Senior CRA or Principal CRA (in a Lead CRA role), or at least two (2) years as a Project Manager, CRA Manager or equivalent job role.

  • Fundamental knowledge of Clinical Research, and expertise in all phases of a clinical trial.**

  • Comprehensive knowledge and understanding of ICH-GCP.**

  • Previous experience in delivering training.**

  • Ability to liaise successfully with clinical project teams and other relevant departments.**

  • Demonstrated ability to identify, analyze and solve problems.**

  • Excellent interpersonal and communication skills.**