Serco USMFR PHOP Outreach Counselor II - New Orleans, LA in New Orleans, Louisiana

USMFR PHOP Outreach Counselor II - New Orleans, LANew Orleans, LA, US

Job Description Serco is a dynamic, progressive company that values teamwork and mutual support. US Navy Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment. All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Naval Operational Support Center (NOSC) leaders.

--Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.

--Link at Reservists and their Family Members to “good fit services” based on identified needs.

--Maintain accurate and timely case notes to document all service encounters.

--Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources

--Provide briefings and consultation to Reservists, Family Members and high level military leaders

--Attend Meetings as required/requested, including staff meetings, training workshops and community meetings

--Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.

--Travel one to two times a month on weekends to various NOSCs throughout the region.

**Serco Inc. is using this posting for the purpose of building a talent pipeline. We are seeking qualified candidates in the event active positions become available. This position is not currently active/funded.**

Required Skills --Position requires a Master’s Degree in Social Work, Psychology, or related behavioral health or clinical degree and 2 years of professional experience.

--Candidate must be independently licensed at the highest level in any US State as a LCSW/LICSW, LMFT, LMHC, LPC.

--Must obtain and maintain American Heart Association Basic Life Support for Health Care Providers OR the American Red Cross’ CPR for the Professional Rescuer certification

--Applicants must successfully undergo a background investigation (National Agency Check)

--This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens

Candidates must also possess:

--Ability to work autonomously and as a member of a team.

--Ability to effectively manage multiple tasks and priorities.

--Professional oral, written, and telephone communication skills.

--Needs to be able to rely on instructions, pre-established guidelines, experience, and judgment to perform functions on the job.

--Must be computer literate and have experience conducting internet research, utilizing case management databases, and Microsoft programs such as outlook, word, excel and PowerPoint. –

--Experience with telephonic email and assessment services as with Employee Assistance Programs (EAP) is a plus.

--Knowledge of military culture preferred.

--Candidate must be available for weekend travel 1-2 times per month.

Military Veterans and Spouses encouraged to apply.

Employment Type Full time

Career Level Mid Career

Job ID 52159714

Company Serco Inc. (Serco) is the Americas division of Serco Group, plc, one of the world’s leading and most admired service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Reston, VA, Serco has approximately 10,000 employees with an annual revenue of $1 billion and is part of a $6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. Our focus on Bringing Service to Life is more than a tagline, it’s the way we get things done, the way we talk with each other, and the way we interact and respect each other. We succeed by encouraging and generating new ideas. We trust our people to deliver. We are passionate about building innovative and successful Serco businesses. Our most powerful tool in improving performance is to instill a stimulating culture where people feel they can personally make a difference. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

Functional Area Personnel & Social Services

Department Our services in the Defense business unit support all branches of the U.S. military and the intelligence community. Our teams provide a variety of support services related to the maintenance and life cycle sustainment of US Navy, US Coast Guard and Customs and Border Patrol fielded C5I systems. We are focused on the design, systems engineering, project management, procurement, installation, training, testing, and field maintenance of these systems. We also provide personnel services to military personnel, military families, and civilians working for the military. Our capabilities address a wide range of managed services, as well as the complete military lifecycle which includes recruitment, to active duty through retirement. And for the Intel community we have over 300 cleared professionals who serve a variety of Intelligence Community and Department of Defense customers who stand on the front lines of defense for our nation. The unit employee’s specialists focused on acquisition and program management, systems engineering, cyber security, signals and intelligence analysis, financial management, human capital, and information technology.