MUFG Union Bank BOS Rep "Special Operations Support" in Monterey Park, California
Join a financial group that's as committed to your future as you are. At MUFG, we share a vision for our future, we share our successes, and we strive to bring out the best in each other in everything we do. Our 14,000 diverse colleagues are connected by a common ambition to create change for the better from forging more dynamic career paths, to driving progress in our communities, to continuously reshaping the standards of global financial services. Positive impact starts here; see the change you can make as we strive to become the world's most trusted financial group.
To provide new account document interpretation and recommendations to Retail Banking branch officers/management regarding the acceptability of the documentation for the type of entity/account(s) being opened. Determine if additional research/review of the documents should be escalated to the designated BOS Specialist and/or Analyst.
Major Responsibilities: Provide information and recommendations to branch officers/management regarding processing new/supersede account documentation and RCIF Maintenance requests based on the Banks policy procedures and regulatory requirements including CIP and account setup. Train co-workers as needed. Provide phone coverage to ensure departmental service levels are met. Monitor and act on departmental e-mails. Assist in performing account and customer file maintenance.
Position requires two to three years of Retail Banking branch experience and/or centralized call center experience, high school diploma or G.E.D. Must have above average verbal and written communication skills, ability to work independently, make sound decisions, and have good analytical and problem solving skills. Experience utilizing Bank applications, Rumba, RCIF and OASIS.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. Equal Opportunity Employer Minority/Female/Disability/Veterans.
Title: BOS Rep "Special Operations Support"
Location: CALIFORNIA-Monterey Park
Requisition ID: 10009751-WD