Rose International INC Analyst in Menlo Park, California
Desired Skill Set:
Customer Service, MS Excel, Negotiation, Root Cause Analysis
Title: Collections Analyst Duration: 1 year contract Location: Menlo Park, CA
“ U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. ”
Direct performance and review of Accounts Receivable aging analysis, cash receipt forecasting, Collection aging management, Accounts Receivable Reserves, and other special projects
Evaluate specific Collection risk factors for each account
Effectively manage all Collection-related escalations
Leadership to represent Client Finance on Client calls – including effective management into Clients’ Finance and various Support teams
Ability to develop/deliver process enhancements and other Collection training materials to Client Sales and Finance staff
Promoting customer goodwill through professional Collection management and relationship building
Support the Client Sales Organization by actively seeking and developing partnerships, understanding the business requirements and ensuring communication is maintained at the highest standards
Support/Own all SOX and Internal Audit activities in relation to the Collection function while ensuring integrity and compliance at all times.
Oversight of cash application for accuracy and timeliness, including customer account discrepancy resolution
Participate in collection forecasting and other ad hoc management reporting and projects as needed
Other job duties as required.
Ability to perform root cause analysis and quickly develop a course of action to solve customer collection problems.
Must be a self-starter that can manage a complicated base of accounts with minimal supervision.
Ability to work effectively with internal (i.e. Sales, Sales Support, Legal, Billing, etc.) and external customers to resolve issues and maximize collections.
Must have excellent customer service skills and be very detail oriented.
Strong communication and negotiating skills required.
Must be highly proficient in Excel including pivot tables, vlook-ups and other data analysis functions.
Degree in Accounting, Finance or Economics required.
Min. of 7+ years of increasing collection responsibility/experience needed.
Online advertising experience is preferred. Oracle & Salesforce experience is a plus.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, arrest and conviction records, or any other characteristic protected by law. Positions located in San Francisco, California will be administered in accordance with the Fair Chance Ordinance.
Position Title: Analyst
Position Number: 243357
Location: Menlo Park, CA