TJX Sales Audit Control Coordinator in Massachusetts
Are you ready to explore the corporate side of retail? The TJX Companies, Inc. is the leading off-price apparel and home fashions retailer in the U.S. and worldwide. Our brands include T.J. Maxx, Marshalls, HomeGoods and Sierra Trading Post, as well as tjmaxx.com and sierratradingpost.com in the United States; Winners, HomeSense and Marshalls in Canada; T.K. Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense and tkmaxx.com in the U.K.; and Trade Secret in Australia. With nearly $31 billion in revenues in 2015, more than 3,600 stores, and approximately 216,000 Associates, success is always in style at TJX. We at TJX understand that both our customers and the talent pool from which our Associates come are increasingly diverse. Our core values of respect, integrity and fairness are inherent in the relationships we build with each other, our vendors and our customers. We are committed to leveraging the differences among our Associates and customers to create both a diversified mix of talent within TJX and a diversified mix of merchandise within our stores. We consider the unique views and opinions of our Associates to be key to our growth and success in the future.
This position sits in our Marlborough office
Role and Responsibilities
Ability to support all three domestic divisions ensuring the flow of POS data is captured accurately in the Sales Audit system
Responsible for the daily auditing of internal and external reporting to deduce missing store sales data
Responsible for communicating with external departments relating to remediation of missing sales
Provide email updates to Management estimating missing sales dollars
Recreate missing transaction data into the Sales Audit system as needed
Communicate with Cash Office associates regularly to resolve outstanding sales issues
Address high-priority, escalated customer service calls pertaining to credit and debit card issues
Provide weekly reporting to Management related to adjusted sales activity
Maintain, prepare, and upload monthly journal entries
Assist with the monthly preparation work needed for opening a new accounting period
Write procedures or updates documentation for internal training manuals
Offer training to peers and/or new hires as needed
Perform other duties and special projects as assigned
Qualifications and Education Requirements
Ability to assess, prioritize, and shift work flow to ensure both individual and department deadlines are met
Ability to multi-task in a fast-paced environment while meeting strict deadlines
Strong communication, problem solving, analyzing, and follow-through skills
Strong Microsoft Office, general computer, and computation skills
Excellent interpersonal and communication skills
Attention to detail is a must
Ability to work independently as well as collaboratively
1-3 years of retail or customer service experience is preferred, but not required
High school diploma or equivalent
What's In It For You?
At the TJX Companies, Inc., conveniently located directly off both the Mass Pike and Route 9, you'll not only enjoy the security of working for a stable and profitable industry leader, but you'll also enjoy the benefits that go along with it, such as: Medical/Dental/Life insurance, Associate Discounts and a Savings/Profit Sharing 401(k) Plan.
Click Herefor a full list of the benefits of working for The TJX Companies, Inc.
TJX is an equal opportunity employer committed to workplace diversity.