Entergy IT Specialist - Sr in Little Rock, Arkansas

Date: Oct 18, 2016

Location: Little Rock, AR, US

Company: Entergy

Primary Location: Arkansas-Little Rock

Job Function :Information Technology

MRV Minimum Salary :$73,000.00

MRV Maximum Salary :$110,000.00

FLSA Status :Professional

Relocation Option: Not approved

Union description/code :NON BARGAINING UNIT-NBU

Number of Openings :2.00

Req ID: 65501

Travel Percentage :No Selection


The SR IT Specialist will perform the technical operation of the Consolidated Security Operations Center (CSOC), to include all facilities, tools, process and procedures, in order to provide effective execution of 24x7 monitoring operations for both physical and cyber security, including NERC CIP requirements. The technical operation of CSOC includes the following responsibilities:

  • Perform tier 1 support for events and incidents related to security operations in the corporate and OT environments.

  • Perform forensic investigations and provide evidence and reports as necessary to internal stakeholders, law enforcement, government and regulatory security agencies.

  • Perform tier 1 support for OT systems to include triage of security incidents, physical and cyber security systems, applications and network functions. This will include minor operations and maintenance of firewalls, IDPs, windows servers, network equipment and other OT systems.

  • Escalation and proper transition to Tier 2/3, OT IT Security operations or service provider as necessary.

Primary Duties & Areas of Responsibility:

  • Perform 24x7 monitoring to detect suspicious, unusual, or malicious activity and escalate it to the proper personnel through proper channels

  • Status monitoring and event detection (24x7 eyes on glass) of physical and cyber monitoring systems including SIEM, AV, IPS, DLP, card access and video analytics

  • Manage escalation to next tier level including to Incident Response, Security Operations, Corporate Security, and outsourcing providers

  • Recommend enhancements and tuning for the security event and information management technologies

  • Proactively detect and 'hunt' for network and end-point anomalies throughout the IT environment

  • Coordinate with 3rd-party vendors for field equipment repair such as card reader, and door locks/contacts

  • Coordinate alternative security measures with field support, Corporate Security, and 3rd-party security contractors

  • Monitor privileged account usage and detect unauthorized changes, with close watch on vendor and administrative accounts

  • Maintain contact and communications with business unit personnel (Transmission, Fossil, SPO, Corporate Security) regarding the detection of security events (physical and cyber)

  • Monitor personnel's adherence to CIP physical security policies and procedures via video surveillance

  • Monitor physical security systems to include access control systems, digital video surveillance systems, CCTV, building security, building automation, and physical intrusion detection systems.

  • Tier 1 support for system issues such as device failure, application failure, etc.

Minimum Educational Background and Physical Requirements Required To Perform Job:

IT Specialist Sr:

  • Associates’ and above degree in Computer Science, Information & Technology, MIS, Engineering or at least 3 years of experience in a Security operations or role.

Minimum Experience Requirements :

IT Specialist, Sr:

  • At least 3+ years of experience in Information Security, Risk Management, Infrastructure Security and Compliance

  • 3+ years of physical security consulting experience or relevant equivalent in a corporate environment


  • Previous experience working in 24x7 Security Operations Center (SOC)

  • Previous Data Loss Prevention or Information Security experience

  • Experience with ISO, ITIL and/or Cobit framework

  • Industry standard certifications (CISSP, CISM, CPP, PSP, etc.)

About Entergy: Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 10,000 megawatts of nuclear power, making it one of the nation’s leading nuclear generators.

Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $12 billion and approximately 13,000 employees.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Pre-employment Testing: One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and number of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, http://www.eei.org/practicetests , Logon ID: entergy, password: practice test (2 words).

Nearest Major Market: Little Rock

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