American National Bank (ANB) Consumer Loan Collector in LaVista, Nebraska
Description PERSONAL FINANCES: Must have the ability to manage personal finances.
JOB SUMMARY: Responsible for initiating, pursuing and ensuring the prompt collection of direct and indirect installment loans. Responsible for timely completion of required training applicable to the position and regular and effective application of such training in the performance of the position.
COMPLIANCE: In addition to the employee’s regular responsibilities American National Bank realizes that a cohesive Compliance Program is the responsibility of every employee in the bank to ensure compliance with applicable consumer protection laws and regulations. Total bank support is required, but the Audit Committee and Management acknowledge that their influence, direction, and guidance are critical to implementing an effective Compliance Program. It is also a requirement that all employees especially Management and Officers demonstrate unequivocal support of the Compliance Program so that all bank employees understand and perceive the importance of the Compliance Program. Management's involvement will be critical to administering an effective Compliance Program.
ESSENTIAL JOB FUNCTIONS: 1. Communicates with delinquent borrowers in attempting to obtain late payments, using the telephone and letter writing as the primary means of contact. (70%) 2. Receives and reviews a listing of all delinquent installment loans. (5%) 3. Refers delinquent borrowers to a lender or underwriter in cases of refinancing. (5%) 4. Prepares reports and summaries indicating the type and status of delinquent accounts and collection activities. (5%) 5. Achieve compliance certification and use knowledge of compliance/CRA regulations in day-to-day activities. (5%) 6. Outside collections, including repossession and reports associated with these activities. (5%)
MARGINAL JOB FUNCTIONS: 1. Performs other related duties, as assigned by management. (5%)
NECESSARY KNOWLEDGE, SKILLS & ABILITIES: 1. Working knowledge of consumer debt collection regulations with general knowledge of the principles of consumer installment lending. 2. Skill in operating various machines, such as adding machine and personal computer/computer. 3. Ability to discuss sensitive financial situations in a tactful manner to resolve the delinquent status. EDUCATION & EXPERIENCE:
- High school graduate or equivalent.
- Two (2) years collections experience.
NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
EO/AA: American National Corporation (including all affiliates) (“ANC”) is an Equal Opportunity/Affirmative Action (EO/AA) employer. ANC considers applicants for all positions, and employees are treated equally during employment, without regard to race, color, religion, gender, national origin, age, disability, marital status, protected veteran status or any other prohibited basis of discrimination, as provided under applicable state and federal law.
Federal and state law obligates us to provide reasonable accommodation to the known disabilities of applicants and employees, unless to do so would pose an undue hardship. Please let us know if you need an accommodation to complete the application process or to perform any essential elements of the position you are applying for. You may do so by contacting the Human Resources Employment Department at firstname.lastname@example.org.
Requisition Number: 16-0284
Company: American National Bank
Title: (ANB) Consumer Loan Collector
Department: Consumer Collections
Employment Type: Full Time
Total Hours Per Week: 40