HCA, Hospital Corporation of America Director of Patient Safety in Kissimmee, Florida

/Osceola Regional Medical Center is a Joint Commission accredited 318-bed hospital that builds on a proud tradition of healthcare excellence in Osceola County, Florida. Osceola Regional is conveniently and centrally located in Heart of Kissimmee only minutes from Orlando, St. Cloud, Celebration and Poinciana. Completed in April 1997 with over $125 million in expansions, Osceola Regional Medical Center is designed to be patient friendly that blends comprehensive state-of-the-art medical technology with the highest level of comfort and convenience possible for patients and visitors. We are committed to continually enhancing the standard of healthcare by providing services to include:// Emergency Care //, // Trauma Care //, // Pediatric ER //, // Heart & Vascular Institute //, // Advanced Primary Stroke Center //, // The Baby Suites maternity care //, // Neonatal Intensive Care Unit Level II //, // Women’s Services //, // Behavioral Health //,// Orthopedics & Spine // and a // Graduate Medical Education Program //. We also expand our care to the community with our freestanding Emergency Department at // Hunter’s Creek ER //./


  • Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).

  • Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.

  • Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.

  • Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.

  • Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.

  • Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.

  • Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.

  • Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.

  • Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.

  • Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.

  • Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.

  • Actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.



  • LHRM (Licensed Healthcare Risk Manager) required

  • Certification in Patient Safety (CPPS) required;

    o If not already CPPS, must obtain certification within first year of hire.

  • CPHRM required;

    o If not already CPHRM, must obtain certification within first year of hire. EDUCATION :

    Bachelor’s Degree in Healthcare related field required.


  • Clinical background required. Three to five years healthcare experience in patient safety, risk, and/or quality required. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.

Job: *Directors & Managers

Title: Director of Patient Safety

Location: Florida-Kissimmee-Osceola Regional Medical Center

Requisition ID: 01323-9761