Philips Account Manager IVD PoC Diagnostic (m/w) in Home Worker, Germany
Do you take up the challenge to realize the commercial success of our growing venture ‘Handheld Diagnostics’ in the German Market? The aim is to commercialize our newly introduced platform in the field of Point-of-Care Diagnostics. This platform radically improves the speed, reliability and ease-of-use of handheld diagnostics. You will be responsible for maximizing order intake, sales, price realization and customer satisfaction whilst developing and optimizing the customer relationship in order to ensure the long term profitability and customer satisfaction of accounts.
Through strong customer insights you will provide clinical expertise from designated clinical area to promote the In-Vitro Diagnostics Point-of-Care proposition and drive the sales.
In addition you will ensure that customers are properly trained to optimally use the equipment delivered, installed and handed over by Philips and maximize customer satisfaction in the assigned market. In the initial phase you will also be involved in the complaint handling and Installation.
As an Account Manager Handheld Diagnostics you will be responsible for the following in your dedicated region (southern Germany or western Germany):
Accountable for maximizing order intake, sales and price realization at the assigned accounts within the district/market
Promote Clinical Solutions during customer visits, product demonstrations, evaluations, seminars and congresses
Keep clinical expertise in the clinical care area up to date through participation to specialized congresses, trainings and education
Ensure continuity of the relationship with the accounts and operates at multiple levels in the accounts’ organizations, but also facilitate the executive level interfaces between company and the accounts
Prepare the annual account plan in line with the regional strategy and execute at district/market level
Contribute to the development and implementation of local marketing strategies
Responsible for filling the Salesforce.Com funnel management tool and systematically analyzing win & loss deals, expectations, customer satisfaction (NPS), market, competition and trends
Responsible for the sales forecast at the assigned accounts
Collaboration with channel partners where required
Coordinate all internal necessary resources to obtain objectives and where necessary involves others where necessary
Ensure quotations are completed and delivered within time limits
Ensure that completed quotations are based on a solution / configuration compliant to specifications validated by the Business, and it is properly reviewed by Operations for feasibility and accuracy prior to being issued
Responsible for reporting customer feedback according to applicable quality Standard policy and follow up relevant assigned quality & regulatory training in a timely manner
Ensure proper alignment with other AM's and customer facing staff active at account level
The venture has grown from 10 employees 7years ago to over 170 employees. Aim is to generate new business in a new market which will significantly contribute to the growth ambitions of Philips. As Account Manager IVD POC in the specific region (Region West) you will report into the Global Sales Director Handheld Diagnostics. You will be based in the Philips Healthcare D/A/CH organization and work closely with the District Sales Teams in the market.
We welcome you to a challenging, innovative environment with great opportunities for you to explore.
We are looking for
A Bachelor’s degree
3 +years’ sales experience in the Sales of Medical Devices.
Proven track record in Market share improvement
Experience in New Product Introduction in New Markets
Experience with In-Vitro Diagnostics and/or Point of Care
Experience in building strong relations
Strong conceptual skills
Strong integrity skills
Fluently in German and proficient in English both verbal as written
Philips encourages people with a disability to apply. Please apply only online via the button below.
If you’re interested in this opportunity to join us, please upload your resume and motivation letter through the Philips career site
After a pre-selection process based on your CV, you will be invited for face-to-face recruitment- and business interviews.