Philips Services Program Manager (12 Month FTC) in Guildford, United Kingdom

Your challenge

Philips is focused on improving people’s lives through meaningful innovation. Our aim is to improve the lives of 3 billion people a year by 2025. We are undergoing an exciting transformation globally from a consumer and healthcare business into a leader in the Health & Technology space. We now have an exciting opportunity for a Services Program Manager to join our Sleep and Respiratory Care business.

The Philips Sleep and Respiratory Care business provides a range of solutions to the NHS which facilitates home based care, driving significant benefits to patients and also to the NHS. The business currently delivers a sleep support service on behalf of a number of NHS Trusts, managing significant numbers of patients suffering from sleep apnoea.

As Philips focus on the Health & Technology space, novel health and wellness solutions are being developed which are expanding our current healthcare offerings as well as our customer base, covering not only patients but also consumers.

As the Program Manager joining Philips, you will play a key role in driving these activities, further developing our current sleep support service offering as well as defining, developing and implementing new models of care and new service offerings, across the Philips organisation.

This role is a 12 month fixed term contract.

Your Responsibilities

  • Further develop and drive efficiencies within the SRC sleep service, by embracing new technologies and new ways of working to provide a better service to our customers and patients, working closely with the clinical and Sleep Support Team.

  • Support development and implementation of new models of care across the differing healthcare businesses as required, connecting with relevant internal and external parties as well as ensuring services align to required standards.

  • Provide UK input into new technology projects and services being developed by the global teams as well as exploring mutually beneficial opportunities for collaboration across the Philips organisation to support overall business goals

  • Ensure any new program activity complies with Philips privacy rules as well as being in compliance with appropriate regulatory and quality standards relevant to service delivery, working with appropriate internal and external stakeholders.

  • Monitor the progress of the projects, to ensure completion within agreed timelines and engage and communicate with all relevant stakeholders to gain support to achieve a successful roll out for any new program.

  • Work closely with the marketing team within SRC and across the business as appropriate, to support value proposition development for new service models.

Your team

Working at Philips means driving your career in an organisation with an incredible diversity of nationalities, skills, backgrounds, functions and challenges. We have opportunities for graduates as well as experienced professionals in everything from applied research to marketing and sales in over 100 countries. We’re a fascinating company to be part of, with a strong emphasis on cultural awareness, mutual understanding and out-of-the-box thinking.

This position will be primarily based at the Head Office in Guildford, where we operate an agile working environment, but candidates will be expected to spend time as required in Tangmere, Chichester, where the sleep support team are based, as well as some travel within the UK.

Our offer

We welcome you to a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences:

  • A competitive base salary plus a high performance related bonus.

  • Access to private healthcare insurance

  • Holiday allowance of 25 days a year from the start (plus bank holidays)

  • Learning and Development opportunities through our Philips University

  • Family friendly policies which offer enhanced maternity and paternity schemes

  • The Philips Employee Shop allows employees to buy Philips products at discounted prices

  • Subsidised Café promoting healthy eating and wellbeing at the Guildford site

  • Social Events - a dedicated Sports & Social committee with members in Guildford and Cambridge, promoting a host of social events throughout the year including the famous Family Sports Day at Surrey Sports Park.

We are looking for

  • Degree level education or equivalent

  • Proven track record in project management

  • Experience of working within and preferably leading a cross functional team

  • Previous LEAN experience preferable

  • Fluent in English, verbal and written in addition to local language

  • Team player with the ability to drive projects through to completion

  • Excellent interpersonal and communication skills

  • Expertise on Healthcare

  • Understand customer’s business and care area

  • Good understanding of Healthcare business fundamentals

  • Analytical, conceptual thinker

  • Experience in developing project plans

  • Proven strategic mindset

  • Operate within ‘the Philips behaviors’ driving cultural change

  • Able to manage complex projects across a matrix