Nordstrom Clerical Support/Dock Employee - Receiving - 799 Gainesville DC in Gainesville, Florida

Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. We are looking for an individualto provide general clerical support to the Logistics department and ensure inventory is accurately received into and/or shipped out of the Distribution Center.

Our Distribution Centers play a critical role in helping us maintain our reputation as a fashion and service leader. Our seven centers serve as hubs from which the latest, most sought after merchandise is sent directly to our stores - and to our customers. When you join our team, you are welcomed into a family dedicated to supporting our salespeople, our stores and our customers.

The ideal Clerical Support and Dock Employee acts independently under general direction, uses good judgment in all decisions and actions and is committed to providing outstanding customer service every day.


  • Perform data entry (i.e., into computer system, maintain logs and reports, etc.)

  • Contact outside resources (vendors, buyers, carriers) with merchandise order issues in a thorough and timely manner.

  • Research and document merchandise order issues (i.e., buyer contact)

  • Coordinate with leadership and staff within the DC network regarding merchandise orders.

  • Create, organize, and file documents

  • Work closely with area leadership to support area processes.

  • Properly utilize and adhere to Pre-receiving QRCs and common exceptions

  • Communicate effectively with transportation personnel while loading and unloading trailers

  • Load cartons, pallets, containers and fixtures/equipment in a variety of sizes and weights onto trailer (often overhead or while on ladder)

  • Unload transfer cartons and stage to appropriate area

  • Release and stage cases to appropriate areas

  • Inspect and record damaged or suspect cases

  • Operate pallet jack, dock-plate and other equipment, as necessary

  • Monitor conveyor equipment for jammed cartons and resolve issues

  • Ensure physical inventory matches logical inventory in the Distribution Center warehouse management system

  • Utilize best practices following Standard Operating Procedures (SOPs) and Quick Reference Cards (QRCs),

  • Provide minimal direction for team, as appropriate


  • High school diploma or equivalent

  • Basic computer and Radio Frequency (RF) device skills

  • Strong organization and time management skills

  • Ability to work independently as well as collaboratively

  • Clear and effective verbal communication and strong interpersonal skills

Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes and accessories for men, women and children at our stores across the country. We’re proud to be named to/Fortune/ TMmagazine’s list of ‘100 Best Companies to Work For.’ We believe this recognition comes from our desire to empower our employees to set their sights high and deliver exceptional service to customers.

As a Nordstrom employee, you can feel confident that your health and well-being are among our highest priorities. We offer a comprehensive, flexible employee benefits package that includes medical/vision and dental coverage, a generous merchandise discount, an employer-matched 401(K) savings and profit sharing plan and much more.

/We are an equal opportunity employer committed to providing a diverse environment./

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

No visa sponsorship is available for this position.

Job: *Distribution Centers

Title: Clerical Support/Dock Employee - Receiving - 799 Gainesville DC

Location: Florida-Gainesville

Requisition ID: 270604