Serco SFL-TAP Career Counselor - Fort Knox, KY in Fort Knox, Kentucky

SFL-TAP Career Counselor - Fort Knox, KYFort Knox, KY, US

Job Description The Soldier for Life – Transition Assistance Program (SFL-TAP) delivers a world-class transition program that ensures all eligible transitioning Soldiers have the education, training, and counseling necessary to be career–ready when they leave active duty service. SFLTAP helps Soldiers make informed career decisions through benefits’ counseling and employment assistance. Active or Reserve Component Soldiers with 180+ days of continuous active duty service, and Family members are eligible to receive SFL-TAP services one year prior to separation or two years prior to retirement. Department of the Army Civilian employees and their Family members are eligible up to their transition date.

Duties include Transition Support Services: Provide individual counseling for personal interaction enabling users to ask questions, seek clarification and obtain assistance resulting in an ITP; schedule, set-up classroom, announce and plan local group briefings; and coordinate DOL Employment Workshops and VA Benefits Briefings as required to meet the needs of the Soldiers; provide administrative support to assist the Government in coordination, planning and scheduling of SFL-TAP related events to include, but not limited to Army Transition training symposium(s) and other Department of the Army approved conferences; provide Transition Briefing which provides clients with required information regarding available transition services and eligibility requirements for transition benefits.; notify the eligible Soldiers of the required pre-separation counseling; conduct individual counseling: available SFL TAP Services, develop an ITP, develop a résumé of choice (federal or private sector), discuss and develop individual transition goals, learn about continuum of service and enable users to ask questions, seek clarification, and obtain assistance; provide follow-on counseling and assist in completing the deliverable for the Soldier’s gap analysis; identify, schedule, and conduct SFL TAP employment assistance workshops; conduct regional outreach, pre-separation counseling and assistance; set-up and remove exhibits and booths at approved events.

Travel may be required in order to accomplish mission goals to include evenings and weekends with the ability to use all modes of transportation; along with flexibility to work non-standard hours as needed in order to properly serve and assist clients.

Required Skills --Position requires Master’s Degree in Training and Development, Human Resources Management, Counseling or related field; and two years’ experience in career counseling, education or related field

----Two years of experience in Military lifestyle through personal and/or professional experience with Military personnel and Military Family members highly desired, along with in-depth understanding about the Military culture and the Command structure

--Demonstrated experience in conducting program evaluations and use of customer feedback to improve overall program effectiveness/impact highly desired

--Applicants must successfully undergo a background investigation (National Agency Check)

--This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens

-- Individual must be familiar with standard concepts, practices, and procedures within the field

--Relies on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required

--Prefer strong verbal/written communication skills along with needs assessment, individual/small group training, and curriculum development experience

--Military Veterans and Spouses encouraged to apply.

Employment Type Full time

Career Level

Job ID 52154579

Company Serco Inc. (Serco) is the Americas division of Serco Group, plc, one of the world’s leading and most admired service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Reston, VA, Serco has approximately 10,000 employees with an annual revenue of $1 billion and is part of a $6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. Our focus on Bringing Service to Life is more than a tagline, it’s the way we get things done, the way we talk with each other, and the way we interact and respect each other. We succeed by encouraging and generating new ideas. We trust our people to deliver. We are passionate about building innovative and successful Serco businesses. Our most powerful tool in improving performance is to instill a stimulating culture where people feel they can personally make a difference. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

Functional Area Personnel & Social Services

Department Our services in the Defense business unit support all branches of the U.S. military and the intelligence community. Our teams provide a variety of support services related to the maintenance and life cycle sustainment of US Navy, US Coast Guard and Customs and Border Patrol fielded C5I systems. We are focused on the design, systems engineering, project management, procurement, installation, training, testing, and field maintenance of these systems. We also provide personnel services to military personnel, military families, and civilians working for the military. Our capabilities address a wide range of managed services, as well as the complete military lifecycle which includes recruitment, to active duty through retirement. And for the Intel community we have over 300 cleared professionals who serve a variety of Intelligence Community and Department of Defense customers who stand on the front lines of defense for our nation. The unit employee’s specialists focused on acquisition and program management, systems engineering, cyber security, signals and intelligence analysis, financial management, human capital, and information technology.