BTD OTP_Operations Manager in Fergus Falls, Minnesota
Description Direct and manage the area line crews and service representatives, and provide performance feedback and development opportunities. Manage safety goals. Meet expense and capital budgets. Provide support and labor for the achievement of marketing goals and objectives. Coordinate and manage shared customer relations and accountabilities with Customer Service Manager. Assist in the development and implementation of workforce plans within Customer Service. Provide direction to line crews and service representatives for responding to emergencies and customer outages. Establish and maintain positive working relations with employees from other departments at Otter Tail Power and representatives from local Co-ops and municipalities. Lead information and safety training meetings to inform employees of company business matters, policies and procedures, government regulation, and similar matters that pertain to the business and area.
Requirements A four-year degree or a minimum of five to seven years of experience in field/customer service and electric utility operations is preferred. Must have the ability to handle multiple complex tasks and a proven ability to make quality decisions; knowledge of work order estimating system; experience in budgeting, cost control, planning, and supervision; knowledge of Collective Bargaining Agreement. Utility construction and maintenance experience is helpful.
Otter Tail Power Company offers a competitive wage and benefit package. In addition to the online application, please upload a current resume.
Applications accepted through October 28, 2016.
Requisition Number: 16-0448
Company: Otter Tail Power Company
Post Date: 10/14/2016
Title: OTP_Operations Manager
City: Fergus Falls