West Pharmaceutical Services Human Resources Intern in Exton, Pennsylvania

Requisition Number



Human Resources Intern







West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency,

reliability and safety of the world's pharmaceutical drug supply.

West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2015 sales of $1.4 billion reflect the daily use of approximately 110 million of its components and devices,

which are designed to improve the delivery of healthcare to patients around the world.

At West, we value the insight and fresh perspective our interns bring to the table. While you work alongside our employees, we look forward to sharing our broad array of relevant disciplines, practices, and development of world-class solutions, products, and



Liaises between employees and the company to provide excellent HR support. Helps enforce company policies and practices while adhering to all state and federal laws related to employment and labor issues. Effectively handles and manages employee relations issues.

Assist in the execution of policy and procedural improvements.


•Provides HR support services for the business in an efficient, effective and timely manner.

•Consults with managers and supervisors regarding employee performance issues and assists with the disciplinary process by helping conduct employee termination discussions and mediating & assisting in solving employee performance and/or work issues.

•Understands business needs and develops, communicates, enforces and supports the company’s policies, practices, procedures and philosophies. Ensures consistency with regard to application of these rules and regulations.

•Builds and maintains effective working relationships with partners, suppliers, service vendors, employees and internal and external customers.

•Coordinates and assist with company & community events and activities.

•Manages HR paperwork and systems including new hires, transfers, attendance tracking, pay, badging, termination, filing, postings and announcements.

•Evaluates the effectiveness of current HR programs, recommends changes and implements best practices in personnel policies and procedures.

•Performs duties related to the compensation, benefits, and HRIS departments.

•Executes the recruiting process for assigned requisitions, including managing recruitment software, interviewing candidates, working with managers to fill positions, and assisting with new hire orientation, trainings & onboarding.

•Generates and distributes various reports at regular intervals to partner firms assisting with the administration of HR processes.

•Reviews and audits the accuracy of insurance records, invoices and personnel transactions such as hires, promotions, transfers, performance reviews, and terminations.

•Performs other duties as assigned based on business needs.

•Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules.

•Exhibits regular, reliable, punctual and predictable attendance.




•Education: Bachelor’s degree in Human Resources, business or related field from an accredited university.

•Proven ability to establish and maintain good working relationships with all levels in the organization.

•Knowledge of HR laws, regulations and practices

•Ability to prioritize and respond timely to changing requirements, and to coordinate multiple tasks simultaneously.

•Excellent written and verbal communication skills with all levels of employees

•Ability to analyze possible solutions to issues within laws, regulations and company rules.

•Be able to effectively multi-task and be flexible to adapt to changing business situations.



•Experience with HR business systems (i.e. Ultimate, PeopleSoft, SuccessFactors, SAP HCM) and MS Office applications

•Working knowledge of worker’s compensation, ADA and unemployment regulations and reporting, ISO9000, FDA and cGMP requirements.