CBRE Facilities Director in Durham, North Carolina

Facilities Director

Durham, North Carolina, United States at

Requisition # 16025353


The purpose of this position is to serve as the primary client contact for delivery of facilities management services and manage multiple facilities management functions.


Directs facility management staff to deliver service levels within the prescribed budget to the client. Reviews client's strategic plans and determines appropriate staffing levels to meet expectations. Reviews capital project and operating budget reports for multiple properties. Creates action plans to improve financial position(s). Manages negotiations for contract services. Reviews various facilities management reports. Meets with client management team and appropriate departments to discuss, resolve and discrepancies. Other duties may be assigned.


Manages the planning, organization, and controls for a major functional area or department. May be responsible for a mix of direct and matrix reports. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.

Additional Responsibilities:

  • Needs to be based RTP – on site 100% of time

  • Needs strong background in managing and leading “change”

  • Strong background in operating across a broad geographic area – including Latin America

  • Extensive budgetary / P&L management and controls skills

  • Exceptional client relationship management skills (needs to be able to have tough conversations with confidence and conviction – but charm) – challenges the status quo (respectfully and knowledgeably)

  • A visible Leader with strong People Leadership & development skills – shapes and develops “the A team”

  • Proven track record in supplier contractual and relationship management

  • Flexible, adaptable, versatile to meet the constantly changing, dynamic client environment

  • Collaborates across boundaries (functional, service lines, suppliers, regional, account, etc.

  • Navigates or swiftly learns to navigate around both broader CBRE org and Client org to bring right people, right skills to collaboratively resolve issues / challenge

  • Creative, Innovative and prepared to take risks

  • Self starter – prioritises, delegates, etc


Bachelor's degree required. Minimum of eight years of related experience and/or training. Prior supervisory experience required.


Facility Management certification preferred. Driver's license may be required.


Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.


Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.


Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.


Intermediate skills with Microsoft Office Suite, Outlook, intranet/internet. Ability to use work order system. Working knowledge of architectural, electrical, and mechanical systems. Working knowledge of leases, contracts and related documents.


Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.

Division Profile: With access to top-tier market intelligence, planning, local site selection and asset strategies, our Global Workplace Services offering includes Enterprise Facilities Management (EFM), Project Management (PJM), Advisory & Transaction Services (A&T), and Management Consulting. We offer end-to-end expertise across all workplace types, scalable delivery, a commitment to world-class safety and ongoing innovations in building efficiencies, energy conservation and CRE technology.

US Company Profile

About CBRE (NYSE: CBG): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 70,000 professionals provide exceptional outcomes for clients in 60+ countries. When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit

Canada Profile

About CBRE (NYSE: CBG): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Come experience the employee advantage at CBRE.

CBRE Limited is an equal opportunity employer who welcomes and encourages applications from all persons regardless of race, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law. Accommodations are available on request for all candidates at any time. If you require accommodation at any stage of the recruitment process, please contact CBRE Human Resources at mailto: or via telephone1-866-388-4346.

As a leader in real estate services, CBRE's professionals provide exceptional outcomes for clients in 60+ countries. Visit