BJC Healthcare Scheduler - 9a-5:30p M-F in Columbia, Missouri
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Boone Hospital Center is a 394-bed full service hospital located in Columbia, MO. It is a regional referral center located in the center of the state. The hospital provides progressive healthcare programs, services, and technology to people in 26 mid-Missouri counties. Although the hospital is full service, areas in which Boone Hospital Center excels are cardiology, neurology, oncology, surgical, obstetrical services, and numerous other specialties. The hospital maintains a 24-hour emergency center with hospital-based ambulance service and a helipad for incoming emergency air transportation. Recognizing its excellence in nursing care, Boone Hospital Center has been certified as a "Magnet Hospital" by the American Nurses Credentialing Center.
Responsible for the scheduling of all outpatient and may include inpatient procedures. The requests that will come from either the physician office or the patient should be handled timely and efficiently in order to provide the best customer experience.
Proficient in insurance basics such as recognizing commercial and government plans and when to obtain a referral or authorization.
Proficient on the hospital scheduling systems. Register, verify insurance, check insurance eligibility, scan and retrieve documents in the Activefax system.
Communicate in a professional, positive and respectful manner with patients and offices. Be able to provide consistent excellent customer service in a variety of situations.
Validates that the order is complete with two patient identifiers, a dated signature by the ordering provider, an appropriate diagnosis is indicated for the test being ordered, and correct that the correct test is indicated..
Responsible for receiving high volume of incoming physician and patient calls. Scheduling patients in a timely and accurate manner using clinical and financial criteria. Provide preparation instructions for each procedure scheduled.
- High School Diploma or GED
- <2 years
- No Experience
Licenses & Certifications
Note: not all benefits apply to all openings
- Comprehensive medical, dental, life insurance, and disability plan options- Pension Plan/403(b) Plan- 401(k) plan with company match- Tuition Assistance- Health Care and Dependent Care Reimbursement Accounts-On-Site Fitness Center (depending on location)-Paid Time Off Program for vacation, holiday and sick time
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer